Teams | Collaboration | Customer Service | Project Management

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7 steps to motivate your team through the holiday slump and into the new year

The holidays, a time for celebration, gratitude, and, for many businesses, overcoming the infamous holiday slump, are quickly arriving. As a manager or team leader, you are certainly already aware of the challenges that come with this period. There could be a decline in motivation, a tired feeling overall in the office, and a drop in productivity. But worry not! You can help your staff get over the holiday slump and get them inspired for the new year by following these seven steps.

Guide to the Best Help Desk Software 2024

Your customers drive your business. If they are not happy, you will know, because negative words spread fast and begin to affect your reputation, and, eventually your revenues. Studies indicate that over 80% of customers make a purchase based on the quality of customer service. Creating systems that ensure timely and streamlined communication and customer support is one of the ways to provide great customer service.

75% of employees look forward to corporate holiday gifting

One of the many indications that Christmas is almost here is the excitement of receiving gifts, along with the air filled with the dazzling lights and pine scent. A recent survey conducted by leading giving platform Snappy revealed that 75% of employees are expecting a gift from their employer this Christmas season. What’s even more amazing is that 57% of employees think that by receiving these gifts, their managers are expressing gratitude and appreciation for them.

Best HR Software in Canada (Top 9 in 2024)

Imagine a typical day for a Canadian or HR professional from any other country: they have to go through lots of paperwork, deal with employee requests, arrange training sessions, and handle benefits. And they have to do all of this without any help from technology. Isn't it challenging? This challenge can be addressed with the best HR software in Canada. In Canada, the workforce is diverse, just like the landscapes. This situation presents multiple challenges.

Best HR Software in the United Kingdom: 2024 (Top 8 Picks)

UK businesses are changing quickly and their HR needs are changing too. Say goodbye to the days of never-ending paperwork and time-consuming human resource management tasks. HR systems is a game-changer that makes everything from hiring to payroll much easier and more efficient. Going digital is important, but it's equally important to choose the best HR software in UK that suits you unique business needs. In this article we have chosen the top HR software for UK businesses.

5 Best Tools for Crafting a PM Workflow

Have you ever found yourself drowning in the complexities of project management, wondering if there’s a more efficient way to navigate the ever-evolving landscape of tasks and deadlines? You’re not alone. In this digital transformation era, selecting the right tools can make all the difference in steering a project toward success. This blog will explore the five best tools that streamline and elevate your project management processes to new heights.

Top Workforce Management Metrics and KPIs

Workforce management is the process of effectively managing and optimizing a company’s workforce to meet business goals and objectives. It involves a range of activities, including staffing, scheduling, time and attendance tracking, performance management, and more. With the help of workforce management metrics and key performance indicators (KPIs), businesses can gain valuable insights into their workforce and make informed decisions to improve operational efficiency.

What Is 'Coffee Badging,' A New Corporate Trend?

Have you ever wondered how your morning coffee routine might be more than a caffeine fix? Enter the world of ‘coffee badging,’ a rising trend in corporate culture that goes beyond the realms of the traditional 9-to-5. According to a recent survey by Owl Lab, 58% of nearly 2,000 employees on a hybrid work model confessed to actively engaging in coffee badging.

PSA scheduling: The key to professional services success

Drucker's words ring true, especially in the professional services industry. With tight margins and high client expectations, professional services firms have to be efficient and strategic to deliver projects successfully — on time, on budget, and with the best quality. One of these strategies is professional services automation (PSA) scheduling — designed to help agencies manage and optimize their resource utilization, project timelines, and overall profitability.