The 2008 financial crisis forced companies to reevaluate talent utilization, leading to efficient operations with leaner teams. Valuable lessons learned during those challenging times still apply in today’s thriving market. One of these essential lessons is the power of workforce analytics, which involves using advanced data to position employees for optimal productivity levels. Talent is a company’s most valuable asset, but many executives need more reliable data to maximize its value.

Continual Service Improvement or CSI is the fifth and final stage in the ITIL service lifecycle. If you live in an ITIL 4 world, you might have heard of it as just Continual Improvement. It drives service improvements and ensures all improvement ideas and possibilities are captured, prioritized, and acted on. Basically, it provides a structure on which to drive progress.

Imagine a standard project where many different team members collaborate on the same project. Everyone enters new changes, which creates countless versions of the same project file. They may even be working on different files to merge them. Without a document comparison tool, this project would take so much time, and errors would be imminent due to the complexity of the task. Now, many people use Microsoft Word’s “compare” feature, but many great alternatives exist.

When it comes to staff scheduling apps, there are a lot of different factors to consider. You need to find an app that is easy to use and reliable, but you also need to make sure that it meets the specific needs of your business. In this article, we will discuss some of the critical factors to consider when choosing a staff scheduling app. We will also recommend some of the best apps on the market so that you can find the right one for your business!

In the face of an ever-evolving technological landscape and an increasingly globalized world, businesses must adapt to maintain competitive advantage. Among the many shifts in organizational structure, one stands out for its sweeping transformative potential: the rise of virtual software teams. Today, it is increasingly common for software development projects to be conducted by teams distributed across different geographical locations, time zones, and cultures.

Whether you’re actively searching for your next job or casually networking to keep an eye out for your next big opportunity, preparing for career change is an exciting time full of anticipation, opportunity, and the promise of something new. But that optimism and enthusiasm is also balanced out by some fairly intimidating to-do’s. Creating a standout resume and cover letter — or refreshing your outdated documents — is the first, potentially overwhelming obstacle.

See what the main pros and cons of BPO remote work are in this guide.

How to manage and minimize financial risk through employee monitoring solutions.

Product managers are responsible for defining the product strategy, delivering value to customers, building roadmaps, and driving direction. They also drive alignment between multiple teams to bring a product vision to life. That sounds like a lot to juggle! Product is certainly not easy, so how can you ensure you’re set up for success?

Intranet security should be taken seriously. Cybersecurity threats are on the rise and it’s never been more important to protect your organization’s data and privacy.