Helping teams get more context and resolve issues in a jiffy.

Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to introduce you to the InvGate Service Desk Virtual Agent for Microsoft Teams! It’s no news that you could already expand your support communication channels by integrating your service desk instance with Teams. Now, we’re adding new capabilities that leverage the possibilities Artificial Intelligence unlocks for IT Service Management to further improve the overall user experience.

An organizational chart (often called an “org chart” for short) is a visual representation of your company’s structure, including its hierarchy and how departments are connected. In most cases, this diagram is relegated to the company intranet or a random folder. And while you might dust it off for the occasional presentation or update it when you remember, it’s typically viewed as a piece of stagnant documentation as opposed to what it could be: a beneficial resource.

Procurement sits right at the heart of every organization. It links internal needs with the external supply chain. It’s a role that demands: The challenges are big—from maintaining cost efficiency amidst economic volatility to integrating advanced technology for smarter operations, all while achieving significant cost savings through improved transparency and centralized purchasing.

All day, every day, we’re inundated with ideas: facts, figures, notions, new books, new shows, health tips, dad jokes. They’re born from the article we skimmed while sipping our morning coffee; the podcast episode we listened to at the gym; the nugget of wisdom we pulled from a fortune cookie.

Construction projects are large, complicated, and lengthy. Not to mention that these teams are often fragmented, disconnected, and dispersed. This makes bringing everyone on the same page a challenge. To complicate things, they must juggle tasks, deadlines, and resources while maintaining cohesiveness. Fortunately, construction management software, which includes construction scheduling software as a subset, is a powerful binder that takes you from groundbreaking to grand openings.

Civic engagement is now one of the key activities that define a healthy democracy. Moreover, digital civic engagement fosters trust between citizens and the government. The result? A more accountable governance. Without this, democratic societies are likely to turn into isolated and indifferent societies that do not meet the needs of their citizens.

Employee recognition can look quite different in every company. But regardless of your methods, it plays a crucial role in keeping your workforce motivated. It’s also instrumental in giving your company a competitive advantage by improving employee retention, morale, and productivity. That’s why today’s businesses have to constantly adapt how they show recognition and ensure that their employees feel valued and nurtured.

Traditional communication techniques, like email, can result in cluttered inboxes, missed messages, and delayed responses, whereas meetings can be time-consuming and disruptive to workflow. The fact is, traditional approaches struggle to keep up with the changing needs of modern enterprises, resulting in inefficiencies and communication breakdowns. Enterprise messaging systems have evolved as an effective solution to these difficulties.