Teams | Collaboration | Customer Service | Project Management

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7 Best Communication Apps for Retail Business

In the retail industry, seamless communication is the key to staying ahead of the competition and delivering exceptional customer service. That’s why communication apps in this industry are like lifesavers. If a retail business operates in different locations worldwide, employee communication apps transform how your team connects, collaborates, and conquers challenges.

Leverage the power of genAI with M-Files Aino

We're thrilled to announce the latest release of M-Files Aino, packed with powerful new capabilities. Aino now enables you to ask questions from all your data in M-Files, select specific scopes for queries, and enjoy enhanced conversational skills with automatic chat history. Available in both M-Files Web and the new M-Files Desktop, Aino also boasts specialized cognitive skills including math and calendar logic.

8 inspiring civic engagement examples to strengthen communities

Civic engagement is the act of participating in the civil and political processes of a society with the aim of improving it. Such participation is important in a democracy as it results in improved governance and policies. Besides, it assists in uniting the people in the community and creates a culture of support within the society. When people engage themselves in civic engagement activities, policies become more informed and inclusive, and social cohesion is enhanced.

Top 8 Ways to Make BPO Management Easy

Business process outsourcing, or BPO, plays a significant role in many companies. It is useful for everything, including handling customer service and back-office tasks. By sharing these tasks, businesses can focus on what they do best while taking advantage of the knowledge and speed of BPO providers. For BPO management, you need a planned method to ensure that employee performance and output are at their best.

Significance of Productivity Tracking in Global Business Services

“Global business services” (GBS) is a business plan that combines and centralizes support services from different areas within a company. Compared to traditional shared services that usually focus on a single function, GBS provides services across various industries, such as finance, HR, IT, procurement, and more. By combining these services, GBS hopes to boost output, cut costs, and support new ideas within the business.

Top 10 Employee Management Software in 2024

Are you looking for the top employee management software for your organization? We have got you covered in today’s list. Today, we will guide you through choosing the best software for managing employees for your business in 2024 with more insightful details. A good worker management system is needed in today’s complex and modern work atmosphere for organizations to optimally manage their employees, monitor workflow, and improve efficiency, productivity, and performance.

Question Everything: Five Whys to Decode Your Workforce Data

Explore how a simple Insightful app download and the Five Whys method can transform your approach to workforce challenges. This article details a step-by-step process for uncovering and addressing the root causes of workplace inefficiencies through user activity monitor tools, empowering leaders with actionable insights for better decision-making.

The User Survey plugin: A new way for customers to gain valuable insights from end users

At Mattermost, we’re laser-focused on ensuring our customers get the most out of their Mattermost deployment investment. To do that, they need insight into how their user base is using the platform and what’s working best for them. Right now, getting insights about their user base’s experience is not easy. To get the data they need, some customers have leveraged external survey solutions, but others in air-gapped environments don’t have that option at all.