Teams | Collaboration | Customer Service | Project Management

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OneDesk - Full Overview Demo 2024

Jun 19, 2024 By OneDesk In OneDesk
Get a full overview of the features and customization options available in this powerful platform. OneDesk combines Help Desk, Project Management, and Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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rocket.chat

Rocket.Chat included in the Secure Communications Solutions Landscape, Q2 2024 by Forrester

Jun 19, 2024 By Marina Hudek In Rocket.Chat
In a rapidly changing digital landscape where secure communication is critical, organizations constantly seek robust solutions to protect their sensitive data and ensure seamless collaboration. While cloud enterprise collaboration solutions provide convenience and a wide range of features for effective collaboration, they do not always provide sufficient controls. There is also a growing awareness of the risks posed by consumer-grade apps used for work-related communication.
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5 Simple Steps to Automate Your Knowledge Management Process

Jun 19, 2024 By InvGate In InvGate
A Knowledge Management process systematically gathers, organizes, shares, and analyzes an organization's knowledge regarding resources, documents, and people skills. It's designed to help the organization manage its knowledge base or other knowledge assets effectively, ensuring that information is current, accessible, and utilized optimally. Implementing a well-defined Knowledge Management process flow simplifies daily tasks and fortifies the foundation of your business in several key areas.
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TrackingTime

Take Control of Your Time with Time Boxing

Jun 19, 2024 By TrackingTime In TrackingTime
A staggering 40% of workers admit to feeling overwhelmed by their workload according to a recent study by Atlassian. If this sounds familiar, you’re not alone. But what if there was a time management technique that could not only boost your productivity but also free up valuable time for the things you enjoy? Enter time boxing, a powerful method that empowers you to take control of your schedule and achieve your goals.
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miro

How to drive innovation with OKRs: an interview with experts Jeff Gothelf and Josh Seiden

Jun 19, 2024 By Pete Bradd In Miro
Today, organizations are grappling with high interest rates, cost pressures, declining revenues, and the transformative influence of new technologies like AI. For this time of tremendous uncertainty and complexity, Jeff Gothelf and Josh Seiden believe that OKRs (Objectives and Key Results) pave the path forward.
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startingpoint

What is Business Consulting? Starting A Consulting Business With Software & Workflow AI

Jun 18, 2024 By StartingPoint In StartingPoint
Business consultants are leveraging software and workflow AI to radically elevate service delivery. ‍ According to a survey by Hinge Marketing, the top three reasons businesses hire consultants are to (70%) access specialized expertise, (52%) gain an outside perspective, and (44%) supplement internal resources.
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rocket.chat

8 inspiring civic engagement examples to strengthen communities

Jun 18, 2024 By Sara Ana Cemazar In Rocket.Chat
Civic engagement is the act of participating in the civil and political processes of a society with the aim of improving it. Such participation is important in a democracy as it results in improved governance and policies. Besides, it assists in uniting the people in the community and creates a culture of support within the society. When people engage themselves in civic engagement activities, policies become more informed and inclusive, and social cohesion is enhanced.
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miro

Organize your thoughts with 7 mind map examples from the Miro community

Jun 18, 2024 By Kat Boogaard In Miro
A mind map displays information with related ideas branching out from a core concept. It can be helpful for everything from brainstorming and problem solving to decision-making and information sharing. One of the best parts about mind mapping is that there’s endless room to be creative. Take a look at these seven different mind map examples from Miroverse and you’ll walk away with plenty of inspiration for your own diagrams.
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Leapmax

Top 8 Ways to Make BPO Management Easy

Jun 18, 2024 By Leapmax In Leapmax
Business process outsourcing, or BPO, plays a significant role in many companies. It is useful for everything, including handling customer service and back-office tasks. By sharing these tasks, businesses can focus on what they do best while taking advantage of the knowledge and speed of BPO providers. For BPO management, you need a planned method to ensure that employee performance and output are at their best.
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Vivantio

Change and Release Management: Clarifying Key Roles

Jun 18, 2024 By Vivantio Press In Vivantio
Change and release management are vital as they help keep business operations stable and boost productivity. These processes deal with changes and software updates in your company. They make sure things run smoothly by reducing disruptions and making deployments more efficient. Change management focuses on making and handling changes throughout the company. It deals with changes in the organization’s structure, culture, processes, tech, and people.
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