Teams | Collaboration | Customer Service | Project Management

Product Release

Introducing a new Team management console

With Fortune 500 companies and governmental institutions using Wire, we redesigned the Team management console to help Wire admins and owners manage their team to enterprise standards. We’ve been working with our customers to design features that give them the insight and tools their businesses need while keeping the simplicity that makes Wire so easy to use. We keep a clean and clear user interface, which is one of the reasons our customers love our product.

June 2021 Version Update: Introducing Single Sign-On

With every little piece of valuable information in the cloud depending on good security mechanisms, it’s smart to take extra steps to protect your team’s and customers’ data without sacrificing user experience. After this product update, you can do exactly that by integrating your preferred single sign-on platform with Scoro. Plus, from now on, effortlessly set up team meetings with clear insight into your team’s schedule and resource availability.

New Features - June 2021 - Analytics

The June 2021 Release of OneDesk introduces a new App (in Beta) to centralize statistics about your tickets, tasks, and projects. We call this new app ‘Analytics’. Located under the ‘More Applications’ icon in the lower-left corner, the Analytics app brings together Reports and Activities, and introduces a new section called ‘Charts’. Here are some highlights of the new Charts app.

Less distraction, more focus: Introducing new features designed to help you align attention with intention

Knowledge workers today are more distributed than ever. They’re also more distracted. In fact, 80% of employees work with their inbox and communication apps open, leading to nearly 75% feeling pressured to multitask during the day according to the Anatomy of Work Index. The result? Lower efficiency, overlooked messages, and missed deadlines.

June 2021: Calendar Improvements, New Permissions, And More | Scoro

With teams working from different corners of the world, making plans with your team and finding a suitable time slot for a call can be tricky. With this update, we’ve taken on our Calendar, making it possible for you to effortlessly set up team meetings with clear insight into your team’s schedule and resource availability. Plus, we’ve added a couple of new permissions for increased flexibility and granularity when it comes to defining your teams’ workflows.

What's new in Teamwork

This month we’re thrilled to bring you some exciting new updates in Teamwork, Teamwork Mobile, and Teamwork Desk. From new inline editing capabilities within Table View to the Teamwork Desk Data Viewer, which helps you connect and visualize data from other sources directly in the ticket view, and new functionality within teamwork Mobile, we’ve got features that will get you to work more efficiently.

HaloITSM New Features Q2 2021

As we head into the second quarter of the year, we would like to take the opportunity to provide you with an overview of some of the new HaloITSM features that were recently released. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We have and continue to take into account our clients ideas, in addition to our pool of thoughts internally.

Courier April Product Release Updates: In-app Inbox, Preferences, and Automations

Every month, Developer Advocate Aydrian Howard brings together a team of Courier engineers on Courier Live to discuss which updates recently made it into production, what is happening with the features in beta, and what to expect from the product and team in the near future.

Announcing developer preview of the Mattermost Apps Framework and serverless hosting

The value of Mattermost is significantly enhanced with third-party tool integrations and customization. Today, we are releasing the developer preview of a new Apps Framework for creating application integrations and customized workflows. The Apps Framework complements the existing ecosystem of plugins and allows apps to be written in any language and deployed with serverless hosting.