After moving our collaboration with outside counsel to Slack, communication is faster, more organized and just plain easier Customer Support
Every day, Miro users are creating and collaborating in ways we’d never dreamed up. It’s only by seeing all these projects in the wild we get a glimpse into the possibilities. And what we’ve seen so far is amazing. Many people have already been sharing their boards on social media and in the Miro online community, but we wanted to find a way to bring all of these incredible examples together in a dedicated place that’s useful and actionable for everyone who uses Miro.
Remote work has become the norm. However, the need for meetings and discussion of working issues has not disappeared. Therefore, an important question arose: which program is better. The leaders are Skype and Zoom. I compared them by key settings and found a lot of useful things. By the way, the videoconferencing market is growing. According to studies, its volume will exceed $20 billion by 2024.
Hiring skilled customer service agents is the most important part of providing an exceptional customer service experience. But once you have the right people, in order for them to realize their potential, you need to equip them with the right tools. Now that 96% of people use cell phones, part of supplying agents with what they need is giving them a way to do their job from a mobile device.