How to run a remote retrospective and have fun doing it
Bringing this time-honored team tradition into the virtual world is easier than you might think. Here are a few pointers.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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A Step-by-step Guide for E-commerce Customer Service Strategy
The COVID-19 crisis has pushed us all out of our comfort zones – both merchants and consumers. What might have evolved over a decade happened within eight weeks in 2020, when retailers quickly launched e-commerce websites and figured their way through digital payment, order fulfillment, and warehouse management processes. Consumers got equally adventurous too.
Confluence Mythbusters | Atlassian
We’ve created a very special segment called Mythbusters, where we dive into an interesting myth and uncover the truth behind it. Many of you have asked: Does Atlassian even use Confluence? Today, Natalia, a Group Manager from our Confluence Product team, and Sharon, a Customer Programs manager from our Community Content team, come together in our Confluence Collaboratory to discover just how much Atlassian uses Confluence.
What is the ROI of Asana? Read the new IDC white paper
The way individuals, teams, and organizations work has fundamentally changed since the pandemic began. This shift in how teams operate has given rise to the accelerated adoption of collaboration software, which saw a 32% increase in year-on-year revenue globally in 2020 according to an IDC white paper.
What's New at Zendesk Sell (September 2020)
Zendesk Sell helps sales teams enhance productivity, processes, and pipeline visibility. Listen to Zendesk's Senior PMM, Emily Vince, introduce sales engagement automation and where we’re building to support your business.
16 cold calling scripts and what you can learn from them
Contrary to what you might expect, potential clients are often receptive to cold calls. A study by Rain Group found that 82% of buyers are open to booking meetings when sales reps reach out. Nevertheless, cold-calling and discovery calls can be terrifying for many sales reps. You’re trying to sell a new prospect on a product they know little or nothing about.
Asset Auto Discovery & Asset Migration - Vision Helpdesk
As an organization grows, the assets of the organization also grow. Initially, the list of assets can be managed easily. However as an organization grows, Asset Management becomes time consuming for an organization. With Vision Helpdesk Software's - Asset Auto-discovery and Asset Migration, you can quickly add and manage the assets of your organization.
Top 30 Best Zoho Alternatives
When it comes to the best Zoho alternatives, there is a large selection of replacements on the market. We understand that Zoho may not be enough for every company so we have compiled a list of the best alternatives to Zoho for your business should you want to make the switch. The project management market has exploded with the rise of remote workspaces.
Call Center Outsourcing Services: Costs, Pros, Cons, & More
Call center services are one of the most widely outsourced business operations. But why? Outsourcing call center services has many benefits that can make managing your customer support cost-effective and convenient. Usually, businesses that opt for call center outsourcing services see an improvement in customer retention. They also observe a steady increase in brand loyalty. In this article, we’ll explore what call center outsourcing services are and the top three call center service providers.
18 Ways to Improve Your Work Environment and Optimize Productivity
We all feel the pressures of “speeding up” and are often being told to “optimize our productivity” and “maximize our efficiency”. How are we supposed to meet all of these demands? All of these pressures can cause us to feel a lot of stress and anxiety. Our solution to optimize your productivity while decreasing levels of stress at work is…. drum roll, please…. CHANGE UP YOUR WORK ENVIRONMENT. Simple right?