Teams | Collaboration | Customer Service | Project Management

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How to drive customer value with collaborative product development

We’re in the midst of a collaboration renaissance. The global shift to remote work has forced many companies to rethink how teams collaborate. In the absence of habits and best practices that we used to take for granted, everyone is looking for new ways to connect, innovate, and get work done. For product development teams, that has been a huge challenge — and a huge opportunity.

M-Files Acquires Hubshare to Strengthen External Content Sharing and Collaboration, Deliver Best-in-Class Digital Client Experiences

AUSTIN, Texas – April 6, 2021 – M-Files, the intelligent information management company, today announced the acquisition of Hubshare to bolster external content sharing and collaboration and deliver an improved digital client experience. Hubshare offers a secure digital workplace portal that enhances user and client engagement through collaborative working, secure file sharing and project management.

Two Radical Ideas for Leaders to fight 'Zoom fatigue'

Prior to the pandemic, I often heard tales of people talking about how their busy days were full of back to back meetings. On hearing these stories, I often wondered how they ever got any work done. Over the last year, with people working remotely, this situation seems to have become exacerbated. I now hear tales of many people working longer and longer hours filled with back to back meetings using videoconferencing software like Zoom, Google Hangouts, Microsoft Teams…you name it.

HaloITSM Change Management - Tech Talk with Excalibur Data Systems

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

What Is A Hybrid Workforce? (Benefits, Challenges, And Strategies)

Want to know how to build a successful hybrid workforce? Hybrid work has become a buzzword ever since the COVID-19 pandemic. Many large organizations like Google and Twitter have recognized its benefits and adopted these flexible work models. But what is a hybrid workforce, and how can you make it work for you? In this article, we’ll explain what a hybrid workforce is, along with its benefits and challenges. We’ll also share a few strategies for a successful hybrid workforce.

How To Hire And Manage A Virtual Receptionist In 2021

Want to hire a virtual receptionist for your business? Most business owners find it difficult to juggle the demands of running a company while interacting with clients and responding to inquiries. So if you’re one of these individuals who don’t seem to have enough hours in the day, a virtual receptionist can help you out. In this article, we’ll explain what a virtual receptionist is and how to manage them.