Teams | Collaboration | Customer Service | Project Management

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Salesforce shifts focus to AI and strategic hiring

Salesforce is gaining attention in the rapidly changing field of artificial intelligence and technology thanks to its most recent strategic moves, which are intended to strengthen its staff and narrow its attention to generative AI. This article explores the noteworthy advancements and data that Salesforce recently disclosed, providing insight into the company’s strategies for hiring, cost containment, and technology innovation.

6 steps for writing a persuasive project proposal

A project proposal is a written document outlining everything stakeholders should know about a project, including the timeline, budget, objectives, and goals. Your project proposal should summarize your project details and sell your idea so stakeholders buy in to the initiative. In this guide, we’ll teach you how to write a project proposal so you can win approval and succeed at work.

Challenges and solutions in measuring operational KPIs

Success in today’s competitive business environment depends on understanding and ability to use operational Key Performance Indicators (KPIs). A clear image of the effectiveness, productivity, and general performance of a company may be obtained by monitoring these KPIs accurately. However, companies frequently face major obstacles in this pursuit.

The 3 Client Communication Risks (& How to Avoid Them) w/ Susan Fennema

It can be terrifying to allow your clients to “see how the sausage is made,” and this is one of the main concerns related to handling client communications within your project management or professional service automation software. While there are benefits to streamlining your client communications and inviting them into the system that runs your agency–benefits like visibility, client perception & efficiency–each of those benefits comes with some pretty intimidating risks.

What is in-app communication and how to excel at it

Did you know that the average smartphone user has around 80 apps installed on their device? Yet, users only use about 9 of these apps more frequently than the others. User engagement trends have undergone a significant shift in recent years, and in-app communication strategies are proving to help capture and retain users' attention. In-app chat refers to the messages, notifications, and prompts that users encounter while using an app, guiding them through various features, updates, and offers.

13 Best Organizational Apps of 2024 to Transform Your Workflow

Does your to-do list make you want to scream? Can’t find that crucial note between three different apps? Feel like you’re constantly fighting an uphill battle against deadlines and forgotten tasks? It’s time to reclaim control and find a workflow that actually works for you. Thankfully, organizational apps aren’t just another digital pile of clutter. They’re your secret weapon for banishing overwhelm and unlocking a calmer, more focused version of yourself.

The Ultimate Guide to Paid Time Off:Policies, Benefits, and Best Practices

PTO policies vary widely among employers, with some offering a set number of days per year and others providing more flexible arrangements. The primary goal of PTO is to offer employees a work-life balance, ensuring they have time to rest, handle personal matters, and return to work refreshed. PTO is a crucial element in employee benefits packages, as it directly impacts job satisfaction and overall well-being.

The EU Digital Markets Act is here.

March 7th 2024 is the deadline for large messaging providers (so called ‘gatekeepers’) to comply with the EU’s Digital Markets Act regulation, which requires them to offer interoperability to third party messaging services. This lets users use their preferred messaging service, rather than being obligated to use the same service that their contacts happen to be on.