Teams | Collaboration | Customer Service | Project Management

At FOSDEM 2026, the world’s largest open source conference, David Baker (Staff Software Engineer and the original author of Element Web) and Florian Duros (Senior Software Engineer) presented an inside look at Element Web - from its early days to the bold plans shaping its future. They shared how the team is modernising the platform to be faster, more reliable and more flexible - all while keeping the experience seamless for the millions of people who rely on it worldwide.

Since the COVID-19 pandemic, remote or hybrid work models have gained immense popularity across industries. The BPO industry is no different, as it has not only embraced this shift but accelerated it. Because of this shift to remote or hybrid work models, BPOs have unlocked access to global talent. However, this transition comes with a new set of challenges as well.

We all know we don't lose hours at work because we're lazy, but because the internet has got its hooks in us, quietly, persistently, and without even asking You're trying to get a job done, but before you know it you're sucked into a social media debate, or reading breaking news that really has no bearing on your day-to-day. And then you're browsing something you had no interest in buying - and you can't even remember how you got to that website in the first place.

Looking for the top time management goals? They are here in today’s blog post. We will tell you all about how you and your employees can effectively manage their time.

You've already decided you need a customer experience platform. The question now is which one deserves your budget. Getting this wrong is expensive. Not just the subscription cost, but the wasted onboarding time, the team frustration, and the months of lost insight while you figure out it's not the right fit. We've broken down the top platforms based on what actually matters at decision time: pricing, usability, feature depth, support quality, and how fast you can get real value from your investment.

Discover the 7 best employee time tracking apps and compare their features and pricing to find the option that’s the best fit for your team.

Project workflow management is the structured design, optimization, and monitoring of the task sequences that move a project from kickoff to completion. It defines what happens at each stage, who is responsible, and what triggers the next step. When workflows are clearly documented and consistently managed, teams reduce bottlenecks, control scope, and deliver projects more predictably.

In the rapidly evolving landscape of 2026, product management has shifted from managing “outputs” to obsessing over “outcomes.” For Product Owners, Product Managers, and Marketing Leaders, the challenge remains the same: how do you take a high-level vision and ensure it doesn’t get lost in the noise of daily execution? In 2025, Craft.io released a series of monumental updates designed to solve exactly that.

if you’ve ended up here, there’s a good chance your Salesforce dashboard isn’t keeping up with the pace of the team. Your numbers might look right eventually - just not when you actually need them. Pipeline moves. Deals change stages. Calls happen. Forecasts shift. But when your dashboard is out of date, people stop trusting it - then they stop using it.

You have a vision to launch a modern intranet that helps your people thrive. Employees find what they need in seconds. Frontline workers stay connected. IT stops fielding the same questions over and over. Your executive team finally reaches everyone. Getting there is the tricky part. That’s where an intranet project plan comes in.