Make work flow more smoothly with custom workflows in Slack.

If you're looking for service desk software, you need to know exactly what functionalities it provides to your agents. After all, its features are critical to understanding if the ITSM solution adapts to your organization's needs. But that's not all; you also need to confirm that the tool is user-friendly enough to avoid a steep learning curve. In this Agent View Walkthrough, you can clearly see what a service desk technician sees and experiences when using InvGate Service Desk.

A behind-the-scenes look at the “Hinged by Fabric” in-office art installation, presented by Atlassian Wonderspace from June 5 — 23 in our Bengaluru office. Atlassian Wonderspace is a program that empowers creatives around the globe to explore innovation through immersive temporary office installations driven by collaborations with local artists. "Hinged by Fabric" was a collaboration between lead artists Anitha N Reddy, an art practitioner and researcher from Bengaluru, and the Siddi women artisans of Karnataka from India.

The Nifty 3.5 Webinar covered some of the key updates of the 3.5 release, such as: This is followed by a Q&A session from some attendees.

Capture all of the other conversations outside of the support world. Does your team receive direct e-mails that must be accounted for? Make sure they are part of the picture using TeamSupport Activities.

Put the important details at the forefront of TeamSupport with TeamSupport Alerts. Make sure your agents get the important information the first time!

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Discover how Workstatus, a powerful team management tool, can help you enhance collaboration, boost productivity, and foster excellence within your team. In this video, we delve into the features and benefits of Workstatus, showcasing how it does the following: Unlock your team's full potential with Workstatus and achieve outstanding results. Watch now to learn more about this innovative solution for fostering team excellence!

In this Basecamp Office Hours session (recorded live on July 13, 2023), Ashley and Kimberly from 37signals he Basecamp Customer Success team are joined by Basecamp People Operations team – Head of People Andrea LaRowe, and Recruiter Bethany Weidmeier. During this one-hour session, the team shows how Basecamp can be set up for company Human Resource functions, recruiting, and onboarding new employees. The Basecamp team also answer customer questions live during the webinar.