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AI

8 tips from best-in-class IT leaders on AI and role changes

Navigating the ever-changing technological landscape is a critical challenge for today's IT leaders—but it doesn’t have to be done alone. At The Work Innovation Summit, top IT executives from Slack, Zscaler, and Asana weighed in, discussing strategies for effectively navigating technological advancements, with a particular focus on AI.

AI-Based Tools for Starting and Scaling Your Business

Artificial intelligence (AI) is transforming our work, driving innovation and saving time. If you’re looking to start a new business from scratch or expand an existing business, AI tools provide incredible opportunities for innovation and growth. With the right AI solutions in place, you can launch and proliferate. What can AI tools do for your business?

Why businesses choose Zendesk AI

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Want to know 5 powerful ways AI boosts customer service efficiency?

In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to integrate #AI responsibly into #CX ft. @TinaHuang1 #shorts

⚡️ "With great power, comes great responsibility." 👏 Those words have never rung more true than they have with the power of artificial intelligence. That's why we're on a mission to ensure that companies integrate AI responsibly into their customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

AITSM and AIOps: Why They are Different and What Organisations Should Focus on First?

There’s a lot of interest in the opportunity of artificial intelligence (AI) for IT service management (ITSM), especially with the media hype caused by ChatGPT and other generative AI tools. This is not only influencing ITSM tool product development, it’s also had an impact on “marketing machines” and the terms employed to help sell products and services.