Welcome to the latest edition of "What's New: Developer Edition" hosted by the Zendesk Developer User Group! In this session, we're excited to dive deep into the new features, updates, and tools available for developers on the Zendesk platform. Whether you're a seasoned developer or new to Zendesk, this is your go-to source for staying up-to-date with the latest innovations designed to enhance your development experience.
In the current dynamic work setting, employee input is more significant than ever. It is essential for increasing productivity, employee happiness, and general performance. A study by LinkedIn found that companies that regularly run employee feedback and growth programs have a 14.9% lower turnover rate than companies that don’t.
Anyone who’s ever even dabbled in project management knows that it can feel a lot like juggling. But does it ever feel like you’re juggling people, not balls? Resource allocation sits somewhere between project and program management, recognizing that many projects (and most IT projects) rely on specialists, shared resources who get juggled between projects.
How well and how quickly a business grows depends on how engaged its employees are. When employees are involved, motivated, and productive, they do better work and are more likely to stay with the company. This article goes into great detail about the most important parts of an employee engagement strategy, such as setting goals, evaluating performance, designing initiatives, putting them into action, and keeping an eye on things.
Employee recognition goes beyond a kind gesture—it’s essential for a business’s profitability and smooth operation. Acknowledging employees is not only courteous but also crucial for a successful and thriving company. A company’s culture that is built on gratitude for its workers encourages morale, productivity, and loyalty.
The age-old adage, “The early bird gets the worm,” perfectly describes the state of the business landscape today. Competition is fierce and every little advantage can mean the difference between coming out on top or falling behind. Ensuring your teams are as productive as they can be is one way to get ahead, and that is where Open Source Productivity Software comes in. While there are several types to choose from, opting for open-source has its upsides.
Provider onboarding software automates the process of adding new healthcare providers to a network, replacing manual tasks with digital workflows. This technology helps reduce administrative burdens, speeds up credential verification, and ensures regulatory compliance. Consider a large healthcare network struggling to manage its provider onboarding process. The HR team spends excessive time on manual paperwork, credential verification, and coordinating system access across departments.
Attention please, Wire users! Our team is excited to announce a major navigational overhaul to our webapp client. This latest update brings a fresh look and new features; giving you a productivity boost for when the summer heat slows you down. Our old navigation is a relic from times past; it can feel messy and confusing, particularly for new users. Our primary goal with these changes is to simplify and standardize the app by making important flows and actions easier to access.
98 Employee monitoring is currently a hot topic in modern workplaces. Some view it as a game changer that enhances employee productivity. Others think it will destroy employee privacy and make the working environment tense. This blog takes a deep dive into both sides of this debate about whether employee monitoring is an actual boon or bane. Get ready to discuss whether employee monitoring is a useful tool that helps optimize your work environment and maximize the productivity of employees.
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.
Who out there didn’t love playing in the sandbox as a kid? Sure, things can get a little gritty. Messy, even. But so much good happens in there too, including plenty of exploration, creativity, and imagination. So it goes with sandbox testing: What’s good for the playground is good for the IT project team, too.