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Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
August 2024
Network Performance Dashboard
In this dashboard tutorial video, we will walk you through building a Network Performance dashboard. This dashboard provides users with the visibility they need into the status of their network performance from their offices down to an individual users device. Obtaining this single pane of glass visibility is made easy with the combination of both CloudReady and Service Watch metrics into dashboards. When utilizing these dashboards, users can quickly identify which networks are performing poorly, allowing them to quickly resolve issues and ensure end users have an optimal experience.
Why Your Business Needs Workforce Analytics?
In today’s ever-changing business environment, conventional approaches to management are inadequate. Workforce analytics brings change as competing data is transformed into insights that enable better decisions that help organizations adapt. Through workforce analytics, businesses can ensure employees are busy and engaged in productivity while planning to grow.
10 Reasons why WhatsApp Web Essential for Communication Needs
In today's fast-paced digital world, effective communication has become more critical than ever. With an abundance of messaging platforms available, one stands out for its convenience, functionality, and widespread usage: WhatsApp Web. From personal use to business applications, Web WhatsApp offers an array of features that make it indispensable for modern communication. Let’s explore ten reasons why this web-based messaging platform is essential for your communication needs.
How Blue Light Exposure Affects Hybrid Teams
HR leaders in the United States have found hybrid work the best solution for employee happiness. Surveys on the hybrid setup have shown increased productivity, wellness, mental health, learning, and work-life balance. Of course, any new development comes with its own set of challenges and complications.
Top 10 Best Task Management Software in 2024
More and more organizations are using task management software in 2024 and beyond. Those who don’t stay behind in the market. Task management is more of a necessity than a luxury these days for businesses. Soon, it will become a more global phenomenon, which will take over. We can see more teams working in remote and hybrid environments. That’s where improving efficiency, collaboration, and communication through task management software has become a need.
Customer Service Outsourcing Philippines: PITON-Global on Advanced Technologies and Customer Experience
In the ever-evolving landscape of customer service outsourcing, the Philippines has solidified its reputation as a premier destination, thanks to its skilled workforce, cost-effectiveness, and cultural compatibility with Western markets. This success is underpinned by the adoption of advanced technologies that have transformed the customer service experience, allowing contact centres to deliver exceptional service quality and efficiency.
Best Practices for Tracking Product Development Progress
Although they correctly devote their energy to pursuing their company’s high-level objectives, effective Product Managers also keep an eye on how their teams are progressing, day by day, in completing the product-related tasks that will help the company reach its objectives. Here’s why that’s a smart strategy.
8 Strategies To Improve Team Collaboration in Your Org
Is your team struggling to work in a remote and distributed environment? We have your back! Here are 8 actionable tips to improve team collaboration and engagement in your org. There are some sports where individual talent thrives and some that require support and collaboration from each team member to win. It is no wonder that even Michael Jordan considered the greatest basketball player of all time, talks about teamwork rather than individual contribution.
Top 15 Workforce Management Trends for 2024
Quote to Quote, workforce management trends keep changing over time to evolve with the changing business needs. The modern era is the time of a diverse workforce. With it, there come many challenges in optimal management, which you need to handle well.
4 key tips to maximize Zendesk value | Zendesk for Startups
4 key tips to maximize Zendesk value | Zendesk for Startups Qualifying startups can use Zendesk free for six months. Startups can kickstart and optimize their Zendesk experience to see value in our platform right away in four key steps.