As service providers continuously look for ways to optimize their operations and deliver superior value to their clients, one critical metric remains top of mind – the return on investment (ROI), particularly the time it takes to achieve this return—referred to as time-to-value.

Low response times, the inability to answer routine inquiries, and the lack of a single platform for customer data are the biggest challenges to excellent customer service. When your customer support agents at call centers are unable to give accurate responses to customers looking for assistance, you need to employ data-driven approaches and adequate training to address their knowledge gaps about the customer and your products.

Today, software development teams are facing increasing pressure to deliver more, faster—even in the face of increasing technical complexity. In fact, two of the biggest challenges reported in a recent survey of software developers were an inability to keep pace with innovations in developer tools (27.7%) and a struggle to manage workloads (26.2%). The software development life cycle is complex, and blends both people and product management and technical work.

Email marketing might be your thing if you’re looking for new ways to promote your business. It is an effective tool for forging connections and driving engagement that leads to sales. But, to achieve those goals, you must have a robust email marketing list. So how do you build an email list that works? You’re about to find out! Here are practical and actionable tips to follow.