Teams | Collaboration | Customer Service | Project Management

Latest News

Fix these common onboarding challenges to boost productivity

The data doesn’t lie—a good onboarding process leads to happier, more productive employees. But while onboarding can increase retention rates by 82%, only 12% of employees strongly agree that their organization does a great job of onboarding new hires. Creating a smooth onboarding process is challenging, so it’s not surprising that some organizations fall short. But it doesn’t have to be that way.

Next in EX: Prioritizing employee experience - no matter how or where employees work (ebook excerpt)

This is the third part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. The line between employees’ professional and personal lives continues to blur as the diversity of work models evolves into the new reality.

Secure communications landscape is now 'Established,' says Forrester

The new Secure Communications Solutions Landscape Q2 2024 (subscription required) report, from Forrester Research, categorises the secure communications marketplace as having progressed from ‘Emerging’ to now be identified as ‘Established.’ There are many milestones on any journey, but we feel this is a significant one.

What is Cronyism in the Workplace and How to Prevent It

We’ve all heard of nepotism, aka the act of favoring family members in the workplace. But what about cronyism? It’s the ‘insidious’ cousin that thrives within the organization itself. Cryonism is not about blood ties, but about the web of personal connections that trumps qualifications and merits. In this article, we will peel back the layers of cronyism, from its damaging effects to ways to prevent it, and some cronyism examples for better understanding.

Salesforce Brings Slack AI to All Paid Customers, Adds Recap to Deliver Daily Morning Digests

Slack strengthens its AI-powered platform as it continues rolling out native generative AI capabilities to users, including enhanced search, channel and thread summaries, and a new recap feature. Customers like Wayfair, Beyond Better Foods, and more depend on Slack AI to stay ahead of the workday and better surface and prioritise information.

How Asana uses work management for organizational planning

Rita Khayat is an expert at managing complex, company-wide programs. As Asana’s Head of PMO for Strategy and Operations, Khayat is responsible for keeping business-critical goals on track. She does this with clear processes, 20+ years of experience, and a knack for using Asana to its full potential. Khayat’s team is responsible for four main business areas within the CIO org: Together, these responsibilities span many different teams and require a high level of cross-functional coordination.

How Asana uses work management to optimize resource planning

Initiatives can’t succeed without the right resources. Nobody knows this better than Rita Khayat, Asana’s Head of PMO for Strategy and Operations. Khayat is responsible for keeping business-critical goals on track—which she does by allocating the right resources, at the right time, to the most important work. Khayat’s team is responsible for four main business areas within the CIO org: Resource management is essential for each of these areas.

Agile beyond software development: How to empower non-tech teams

What’s the first thing that comes to mind when you hear the word “Agile?” It’d be no surprise if your mind goes straight to software engineering, given Agile’s origins as a self organized way of working for developers in the early 2000s. But in recent years, its methodologies have become ubiquitous as a highly efficient way for all teams to work, with its frameworks used everywhere from marketing to HR, in military operations, and beyond.