We're thrilled to announce the latest long-term support (LTS) release of Element Server Suite. This release represents a significant leap forward, especially for some of our larger customers who are using our previous LTS release of ESS which came out in October last year. This release focuses on enhanced reliability, new features, crucial bug fixes and improved security measures. Let's delve into the highlights brought to the table in this version.

Although distractions are constant in the high-speed world of BPO management, it is critical to uphold an effort on the big picture. Using clever strategies and tools like employee monitoring software and time tracking Software, BPO managers can overcome distractions and help their groups achieve the best performance.

Check out the highlights from our most recent update, Platform Release 672. This is our biggest release so far with 918 features, improvements, and bug fixes. See the highlights below.

Work is evolving, and so are the workplaces, equally growing are the concerns about disruptions in remote environments that are causing workforce non-productivity and operational inefficiency. Advanced analytics capabilities of the technologies today are helping the concerned organizations find viable productivity solutions and maintain operational efficiency in remote work environments.

In the wake of the epidemic, the nature of labor has changed dramatically. Once uncommon, remote work is now commonplace for many knowledge workers. A recent Towergate Health & Protection survey indicates that 91% of businesses with workers who are capable of working remotely currently provide some kind of hybrid work arrangement. This adjustment takes into account both the changing preferences of the workforce and the flexibility required by the situation.

A recent survey conducted by Randstad highlighted the relevance of work-from-home arrangements in attracting Gen Z workers. The findings indicate a substantial shift in the expectations placed on employees in the workplace. Preferences for working remotely have expanded beyond the younger generation to include a wider range of age groups.

Welcome to Vivantio’s guide on API integration, where we will uncover the essentials of this powerful technology and how it can transform the way you automate your business processes, streamline your enterprise workflows, and enhance productivity. The seamless exchange of data and functionality between software applications and systems is paramount for efficient operations. This is where API integration and API management plays a pivotal role.

The benefits to employee wellbeing are obvious – but the well-intentioned laws could backfire. Here’s what leaders need to know.

Zendesk was founded on the belief that CX could be better, bringing a beautifully simple, easy-to-use solution to the legacy world of expensive call centre technology. Nearly two decades later, we’re here to disrupt the industry once again – this time with AI.

School automation is the secret component of robust administration in 2024. ‍ In my two decades of experience as a senior business executive and consultant working with global organizations of all sizes, I've witnessed firsthand the transformative power of automation across various sectors. Education, in particular, has undergone significant changes with the adoption of automation, revolutionizing administrative processes, and enhancing operational efficiency within schools. ‍