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Achieving Cross-Team Alignment: Best Practices for Synchronizing OKRs

One of the most valuable attributes of the Objectives and Key Results prioritization framework – and why we’re so thrilled that we’ve incorporated OKRs into the Craft.io platform – is how effectively it can help you bring together different departments across your company to work productively toward shared big-picture goals. Most of the other prioritization frameworks you’ve heard of – weighted scoring, the MoSCoW method, RICE, etc.

June 2024 Version Update: Time Off, BambooHR & Salesforce

With summer starting and vacation plans in full swing, we’re bringing a much-needed breeze to handling your team’s work time. You can now easily manage time off directly from your Scoro’s calendar or sync data over from BambooHR. We’re also launching our Salesforce integration and doing a few tweaks to frequently used buttons to make your daily workflows smoother.

Database modeling made simple with new ER diagram templates in Miro

You might already know that Miro is an intuitive workspace where you and your team can collaborate on work from end to end — from brainstorming and designing to iterating and delivery. But did you know you can also use Miro to build ERD diagrams? In this post, we’ll explore several ready-made ERD templates in Miro that will kickstart your database design process, facilitate effective communication, and ensure data consistency across your organization.

How to Improve Remote Team Collaboration with Communication Tools

In the era of remote work, fostering seamless collaboration within distributed teams has become both a necessity and a challenge. Communication tools are at the forefront of enabling this shift, bridging geographical gaps and ensuring that team members remain connected, productive, and engaged.

Flexibility in the Workplace: Exploring the Meaning, Types, and Benefits of Flexible Work Arrangements

The old-fashioned 9 to 5 office routine isn’t as popular as it used to be. That’s why flexible work arrangements are a fresh idea in today’s workplaces. Let us assume that employees currently have the freedom to select where they work, be it the cozy confines of their work at home or the collaborative environment of an office. This hypothetical situation illustrates how work-life balance perspectives are shifting and innovation is accelerating the trend toward flexible work schedules.

How to use Zoom: a step-by-step guide

Want to learn how to use Zoom? With teams across the world working remotely during the COVID-19 pandemic, video conferencing tools like Zoom have become extremely popular. However, if this is your first time using Zoom, understanding it might be challenging! But don’t worry. This article is a step-by-step guide to help you get started with Zoom quickly. We’ll also cover the tool’s key features and pricing to help you determine if it’s the right video tool for you and your team.

A Beginner's Guide to Project ROI (And What To Track Instead)

Ever take on high-revenue projects and get surprised by low (or even negative) profits at the end? Talk about frustrating. In this guide, we’ll explain project return on investment (ROI), and you’ll discover a more accurate way to measure project profitability than simple ROI calculations.

10 Help Desk Workflow Examples to Implement Right Away

Navigating the complexities of IT Service Management (ITSM) can be challenging, but mastering help desk workflows can make all the difference. They are the backbone of efficient service operations, ensuring that tasks are handled swiftly and consistently. In this article, we’ll dive into the world of service desk processes, highlighting how workflow automation can revolutionize your operations.

Maximizing Employee Integration: Key Questions for Effective Onboarding Surveys

Onboarding surveys are essential tools that help organizations measure the effectiveness of their onboarding programs. By systematically gathering feedback from new hires, these surveys provide critical insights into the initial experiences and perceptions of employees. This feedback is crucial for refining onboarding strategies and ensuring that new employees feel valued and integrated from day one.