Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

As an IT executive, you’re at the core of the company’s collaboration, working at the intersection of people, processes, and product. And more than likely, you’re not doing it alone. To better understand the IT leader’s pivotal role in driving innovation and operational efficiency across the company, The Work Innovation Lab, a think tank by Asana, recently surveyed and interviewed IT professionals, including top execs from industry leaders like Google, Slack, and Okta.

When it comes to IT service management, two terms that often get thrown around are ITSM and ITIL. While the two are interconnected, there are significant differences between them that can impact your organization’s efficiency and effectiveness.

As we turn the final pages of this year at Asana, we're celebrating the goals and milestones our customers achieved. To dig into these accomplishments—and explore what made them possible—the Work Innovation Lab dove deep into the nuts and bolts of how work really happened in 2023. What we've uncovered is more than just data; it's a reflection of how our customers—the very heartbeat of Asana—worked, collaborated, set goals, and achieved them together this year. View demo.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.

Building a successful customer support team isn't easy, especially in a remote environment. But, it can be done, and we'll show you how.

Although cross-functional collaboration has become a buzzword in recent years, it’s not a novel concept. Working across different teams has been around for decades, dating back to the 1950s. Today, it’s a standard approach in most workplaces. According to Deloitte, 83% of digitally maturing companies report that they use cross-functional teams. But why has cross-functional collaboration become so popular? One word: innovation.

Today’s IT leaders are no longer just operators. They’re strategists
and deal-makers. According to a recent report on the state of today’s IT leader published by The Work Innovation Lab, a think tank by Asana, there’s been a dynamic shift in today’s IT environment away from traditional IT roles toward strategic partnership roles.

Rogue devices are sneaky intruders that can threaten your network security. How would you feel if someone quietly crept up to your door night after night? Just as it would unsettle you in the real world, rogue devices do the same in the digital one. The difference is that, in the digital space, an IT Asset Management (ITAM) strategy stands guard.

Employee time-tracking can be quite challenging due to various reasons: However, numerous tracking solutions exist to address these challenges. The tricky part is choosing the right & customizable work-hour management tool that fits your business requirements. To simplify your decision-making process, we’ve compiled a comprehensive list comparing 9 top-time clocking apps suitable for small businesses in 2023.