Black Friday is almost right around the corner, a time when SaaS companies, businesses, corporations, and startups compete to deliver the best Black Friday and Cyber Monday SaaS deals of the year in a highly competitive industry. While customers are excited to invest, it’s also the most important sales event that everyone looks forward to. To enhance the sales journey of potential customers, brands provide irresistible value and quality that converts them into loyal customers.

Discover key strategies for fostering trust and productivity in hybrid work models, and learn how tools like Insightful’s remote worker tracking software can enhance your team's cohesion and efficiency. Explore hybrid remote work best practices for fostering trust in remote teams.

A few decades ago, working from home was a luxury. However, in the wake of the COVID-19 pandemic, remote work has boomed, and flexible work environments have become almost an expectation of employers. The accelerated shift to remote work has presented many challenges, particularly around communication, monitoring progress, and meeting deadlines. But it has also created many opportunities, such as access to more talent, better work-life balances, and enhanced company cultures.

Are your employees engaged at work? Chances are, they’re not. Data shows that only 32% of the American workforce is engaged in their work. That leaves a whopping two-thirds who feel some level of disengagement from their job. A company’s culture profoundly affects employee engagement levels, as well as other aspects like customer service quality and staff retention. Fostering a healthy workplace culture is highly important, and most people agree.

Discover how employee monitoring tools like Insightful’s remote workforce software and time tracking for remote workers optimize the hybrid work environment, turning data insights into actionable strategies for productivity, security, and employee well-being.

In 1959 social psychologists French and Raven found five types of powers in organizational behavior. Coercive, Reward, Legitimate, Expert, and Referent power are five different powers. They divided these five power types into formal and personal powers. Coercive, reward, and legitimate are formal powers whereas Referent and Expert powers fall into the category of personal powers. Leadership requires different types of powers and an ideal leader knows which power to use in which situation.

Work chat apps help streamline internal collaboration and external interaction. Whether it is an emerging startup, a mid-level company or an established enterprise, choosing the correct chat for work is essential, as it can make or break the agility and effectiveness of your daily business operation and communication. In this blog, we have curated the 10 best chat apps for work and listed the best practices you must follow to leverage their features to drive business benefits.

No project manager can handle everything alone. They need the power of product management tools by their side to get things done faster, smarter, and optimally. If you are looking to add a robust suite of product management software tools to add to your tech stack, this guide is for you. We will deep-dive into some of the most powerful product management tools you can leverage and don multiple hats like a pro!

Customer service is crucial to the success of a business. If you’re new to the concept of customer service or just want to keep yourself up to date with the latest trends, we’ve got you covered.

Do your employees always seem to be working hard, yet their total billable hours remain low? Tracking your employee utilization rate is essential for service providers that need to optimize resources and improve profitability. Not monitoring this metric means you could be doing a lot of work without many client deliverables or billable hours to show for it. How do you calculate this rate and keep it as high as possible?