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Breakdown in Communication: What is It and How to Deal With It

Do you know some companies don’t realize or admit they are suffering from communication breakdowns, which causes adverse outcomes like arguments between the teams leading to blame games, delays in deliveries, employees' poor performance affecting their morale, the noxious surge of customer complaints, and so on? The grievous problem is about the companies that don’t realize the breakdown in communication.

HaloITSM New Features Q1 2023

Despite a shortened release cycle, the first quarter of 2023 has seen several software updates released for HaloITSM, with various new features and integrations now available. We would like to take this opportunity to showcase some of the key new features that have been released during the fist quarter of this year. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features.

7 Common HIPAA violations and how to avoid them

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that requires healthcare providers and other covered entities to protect the privacy and security of patient health information. HIPAA is a common topic in the medical field, but sometimes it can be difficult to track what it refers to and how to avoid violations. Complying with HIPAA rules requires constant effort and customization.

Agency profitability: What (and when) to share with your team

As Marcus Lemonis put it, “If you don’t know your numbers, you don't know your business.” But how well does the rest of your team need to understand the numbers? You want them to feel invested in your mission and have clear goals, right? And many employees value the kind of leadership that gives them full transparency into what’s happening with the business.

How To Write A Project Proposal in 2023 (+ Examples & Templates)

Coming up with a project and completing it successfully is hard work. This hard work does not happen overnight, either. It takes tons of careful planning and strategic implementation from ideation to completion. But it all starts with a project proposal. Writing an effective project proposal can place any project in the fast lane toward success. But figuring out how to write a project proposal can be daunting. But it doesn’t have to be.

Best HR and Payroll Software in Bangladesh

Imagine you're a business owner in Bangladesh with a rapidly growing team of employees. As you hire more employees, managing their information, attendance, leave applications, payroll and other HR-related tasks become increasingly complex and time-consuming. That's where the best HR software in Bangladesh comes in to make your life easier.

The Best ServiceNow Alternatives for Better Features, Pricing, and Support

If you are looking for a ServiceNow alternative, chances are that you are looking for an ITSM solution that provides similar or better features, but with a more affordable price point. While ServiceNow is a widely recognized and popular ITSM platform, it may not be the right fit for every organization due to its cost, complexity, or customization limitations. Fortunately, there are several alternatives to ServiceNow available in the market, each with their own unique strengths and capabilities.

Tips for Preventing Employee Burnout and Increasing Productivity

Employee burnout has officially been recognized by the World Health Organization (WHO) and has become the responsibility of employers. The management must create an effective burnout strategy to prevent extreme workplace stress and work with genuinely happy employees. In this article, you will learn how to recognize burnout in your employees and the steps you can take to prevent workplace burnout. These tips will help you ensure your workforce remains effective in the long term.

What is back office BPO? (pros, cons, popular services)

Back office functions like data management, payroll processing, HR administration, etc., play an essential role in a company’s scalability and productivity. But why do companies outsource back office BPO functions? Businesses often find it challenging to execute back office processes as it requires the latest technology, infrastructure, and qualified professionals. Outsourcing these processes gives companies a chance to improve their back office operation in a cost-effective way.