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Project Execution: Your Go-to Guide to Ace Any Project

The process of taking a project from an idea to successful completion is a thrilling yet daunting task. But, it all ultimately depends on project execution. In fact, as per statistics: The learning? Whether you’re a seasoned project manager or a beginner, there’s always room for improvement when it comes to executing a project. In this guide, we will cover everything you need to know about project execution–from what it is to how to successfully execute it.

12 Best Enterprise Task Management Software in 2023

Are you feeling overwhelmed with managing tasks in your enterprise? Enterprise task management software is a great way to improve productivity and increase agility. It can help automate processes, support collaboration, and provide task scheduling and reporting capabilities. In this blog post, we’ll look at 12 of the best enterprise task management software solutions in 2023.

12 Best Help Desk Ticketing Systems To Manage CSR Tasks in 2023

If you’re looking for a way to streamline customer support and improve customer satisfaction, a help desk ticketing system might be the perfect solution. From incident management to tracking trends, these systems are designed to make it easier for customers to get their issues resolved quickly and efficiently. In this article, we’ll introduce you to the world of help desk ticketing systems and what they have to offer.

The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

Mo Elsopki, Head of Customer Experience at PeopleSafe tells us how their live Customer Operations dashboard builds friendly competition among agents as well as deflecting ‘internal tickets’ from other departments to help them stay focused on providing great support.

Project Collaboration Tools That Drive Better Results

Can you hop on that meeting? Will you take a look at this graphic? Give me your thoughts about this initiative quickly. What do you need me to do here? Here’s a task I need you to complete by the deadline. Which of these common workplace requests sound like collaborating? I’ll give you a hint: it’s none of them. The truth is, most of us aren’t really collaborating at work.

Manage your recurring revenue with Retainers

In our world, the word “retainer” is synonymous with “client work”. Due to our familiarity with retainers, and knowing that it’s tied to lots of revenue, we’re thrilled to share that Teamwork has launched our very own Retainer solution! For those that are unfamiliar with this concept, a retainer is a long-term contract between a business and a client that’s based on ongoing services.

Employees are asking for a salary raise - what a boss should do

Employees are asking for a pay rise more than ever before. In fact, in a recent study, it was found that almost half of all employees have asked for a raise in the last 12 months! If you’re a boss, this can be a tricky situation to navigate. How do you respond when your employee asks for a pay rise? Do you give them what they want? Or do you try to negotiate? Don’t fret! In this blog post, we’ll provide some tips on how to handle this situation. Let’s start!