Livechat agent software is the most useful tool for online businesses, providing direct communication between you and your website visitors. It is one of the best tools that you can use to improve your customer experience. In fact, research from J.D Power shows that 42% of customers prefer live chat rather than support through phone or email.

Today, patient experience encapsulates much more than it used to. Providing optimal healthcare is not enough on its own: it includes satisfaction with the overall service, which includes more than just a treatment. A satisfactory patient experience has the potential to drive profit and quality improvements in your practice, so it's no wonder that many healthcare providers are looking into improving it.

In this blog, we will talk about the project management dashboard, how it is used, its benefits, and some of the best tools offering project dashboards.

This blog is for you since any sane business owner wants to partner with the best platforms, most likely Twilio alternatives, as communication platforms. It provides an in-depth analysis of every Twilio competitor that has advantages or disadvantages over Twilio.

“Culture eats strategy for breakfast.” - Peter Drucker

It can happen to anyone, from an entry-level employee to a CEO – here’s how to make sense of imposter syndrome’s tricky cousin.

HR and IT collaboration may just be the answer to all of your employee experience problems. In a world where team members and companies alike are facing immense challenges with adapting and changing, IT solutions are what the HR department needs to enhance employee experience, and the people element is what the IT department lacks to create a holistic technology solution for everyone.

Burnout isn’t reserved for the office.

Find out the top remote jobs in 2022 and gain insight into how to put yourself in pole position for each.

At this point, it’s not new that at InvGate, we always keep improving and to bring you the best experience – and December is not an exception. We have new features and updates that include: Let’s get started.