Does absence really make the heart grow fonder? For many travelers, anticipation and enthusiasm are high, and, for hospitality companies, the pressure to deliver an excellent customer experience is on. In fact, a recent survey found that 68% of Americans agree that they have a greater appreciation for travel because of experiences missed during the pandemic.
Effective resource management is a key component of any successful business, but it’s particularly important for teams that deliver client work. Why? Well, when you’re juggling multiple projects at a time and have hard client deadlines to hit, efficient resource management becomes core to what you do. Want to reap the benefits of increased transparency within your team, maximize efficiency, and also prevent burnout? It starts by getting your resource management problems in check.
Working remotely from home has become more and more popular in recent years. Many employees choose to work from home because they want more flexibility in their schedule, they prefer to not commute to an office every day, or they want to avoid distractions. While being able to work from home sounds very attractive, you’ll probably come across some negative attitudes towards it, such as you cannot focus on your work or are required to spend more hours working remotely.
May was a future-looking month of innovation for Miro, with a slate of newly released product updates, making diagrams more robust and stylish and workflows more secure and streamlined. At Miro Next, our virtual conference, we unveiled a new platform and variety of new features and integrations designed to help organizations unlock new ways of collaborating and innovating, pushing beyond the boundaries of a typical digital whiteboard.
Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. For businesses worldwide, offering timely support across multiple channels and touchpoints is critical in today’s highly competitive and digital-first world.
It has been rightly said - “Productivity is being able to do things that you were never able to do before” And “It's not always that we need to do more but rather that we need to focus on less.”
Every project needs a plan. But sometimes, even the best, most carefully drafted plans need to change. That’s the basic premise behind agileproject management, a project managementmethodology that’s wildly popular among software development teams. In 2021, 86% of software development teams were using agile, and it's quickly becoming the dominant practice in industries where iteration and flexibility are essential.
One of the biggest complaints from internal communications professionals is that employees don’t read their content. My next question is always, “do you know why?” The resounding answer is that employees are busy and don’t have time to read everything. This especially comes up when discussing an all-employee company newsletter. The average newsletter open rate is approximately 65-68%.
