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The Developer's Guide to SaaS Compliance

As SaaS applications usually collect and process sensitive user information, keeping this information secure is key to building user trust and ensuring long-term business success. One of the ways for SaaS providers to communicate how exactly their users’ data is kept safe is through compliance with security and privacy standards.

How to Set Boundaries at Work for a Healthy Balance: Tips for Disconnecting After the Workday

In this fast-paced world, we are living in it can be tough to “unplug” ourselves. We are constantly bombarded with work emails, calls, and texts outside of the traditional workday! On top of that, as remote work has become more prevalent, it makes it even more difficult to establish work/life boundaries. Sometimes, it’s just too hard to stay off, hence the need of set boundaries at work.

The Impact of Society on Employee Burnout (and What Employers Can Do About It)

Some countries have strong labor regulations that mandate aspects of working culture like working hours and paid time off, while others do not. Workforces in countries lacking regulation are at higher risk of burnout, which is why companies need to be aware of what they can do to ensure a healthy workforce.

A Connected Hospitality Guest Experience, from Check-In to Check-Out

Does absence really make the heart grow fonder? For many travelers, anticipation and enthusiasm are high, and, for hospitality companies, the pressure to deliver an excellent customer experience is on. In fact, a recent survey found that 68% of Americans agree that they have a greater appreciation for travel because of experiences missed during the pandemic.

The most common resource management problems (and how to solve them)

Effective resource management is a key component of any successful business, but it’s particularly important for teams that deliver client work. Why? Well, when you’re juggling multiple projects at a time and have hard client deadlines to hit, efficient resource management becomes core to what you do. Want to reap the benefits of increased transparency within your team, maximize efficiency, and also prevent burnout? It starts by getting your resource management problems in check.

7 Myth Busters of Remote Work You Should Know

Working remotely from home has become more and more popular in recent years. Many employees choose to work from home because they want more flexibility in their schedule, they prefer to not commute to an office every day, or they want to avoid distractions. While being able to work from home sounds very attractive, you’ll probably come across some negative attitudes towards it, such as you cannot focus on your work or are required to spend more hours working remotely.

What we launched in May 2022

May was a future-looking month of innovation for Miro, with a slate of newly released product updates, making diagrams more robust and stylish and workflows more secure and streamlined. At Miro Next, our virtual conference, we unveiled a new platform and variety of new features and integrations designed to help organizations unlock new ways of collaborating and innovating, pushing beyond the boundaries of a typical digital whiteboard.

Customer Support: Definition, Importance and 6 Key Strategies

Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. For businesses worldwide, offering timely support across multiple channels and touchpoints is critical in today’s highly competitive and digital-first world.