Learn more about how to ethically and efficiently monitor employee computer activities. Read about the importance of legal compliance and transparency, and detailed steps for setting up and using a monitoring software such as Insightful.

Offshoring your customer service to a call center is a great way to improve your customer experience at an affordable rate. However, you should only select an offshore call center after careful consideration. Your customers may be unsatisfied and could leave you if the service your offshore call center provides is poor. But how do you choose the right offshore call center? In this article, we’ll go over what an offshore call center is, and how to choose an offshore call center.

Employee engagement is a critical factor in driving growth for organizations. A recent report on the Status of Workforce Engagement 2024 reveals that 32% of companies experience the negative impact of low employee engagement on their operational efficiency. Now more organizations are investing effort in creating a positive work environment, encouraging work flexibility, and promoting well-being in the workplace to improve workforce engagement.

ServiceRocket’s new apps and integrations provide incredible value to Miro users across Salesforce, GitHub, and Autodesk. ServiceRocket is a technology solutions partner that helps thousands of enterprises get the most out of their software. The latest addition to their portfolio of enterprise-ready solutions: a suite of new apps and integrations for Miro’s public App Marketplace.

Are you also wondering why SaaS Tools for Startups? Let me give it to you straight. SaaS is the current buzzword, trend, and the future. Newsflash, SaaS is taking over the world of technology and will soon become the most booming and popular industry. We recommend using SaaS tools in 2024 in India. Especially for startups because of the affordability and no hassle of downloading and installing. But wait, there is more to it. Let’s explore the world of SaaS and get you started with the usage.

Computer monitoring software is a favorite among companies that have adopted hybrid and remote work models in the recent pandemic years. It tracks and monitors your employees’ productivity levels, how they spend their work hours, projects they’re working on, etc. This gives you accurate insights into an employee’s performance regardless of where they’re working from. But with thousands of computer monitoring tools available today, which one should you go for?

Incorporating Artificial Intelligence (AI) into everyday tasks is no longer a distant dream but a present reality. At InvGate, we've taken a step towards this with our AI-Hub. This suite of AI-powered features has been designed to add an additional layer of intelligence to our existing products, InvGate Insight and Service Desk. Many tasks that were historically believed to be only achievable with human intelligence are now being tackled by AI.

As a leader in the productivity and work management software space, the team at Asana knows a thing or two about effective strategic planning. So it makes sense that Asana’s marketing department relies on their own product to map out, track, and report on their key initiatives. Leading this effort is Isaac Payne, Asana’s Head of Digital, Marketing Operations and Analytics. Payne’s role is multifaceted.

A utilization report tells you how your employees are spending their work time. It shows how much time they spend on tasks, projects, and other activities, differentiating between billable (revenue-generating) and non-billable (internal, administrative) work. Utilization reports help calculate key metrics like: Let’s say you have a designer on your team who works eight hours daily.

Do you feel like there’s never enough time in the day to do everything you want? Is there a way to boost your productivity and achieve success in your business? Look no further! In this post, we’ve rounded up the top 9 productivity hacks that will revolutionize your workflow and help you achieve your business goals. These hacks are easy to implement and will significantly impact your productivity levels. So, let’s get started and learn how to hack your way to success!