Intranet decisions can either propel your company forward or slow it down, depending on the approach you choose. If you’re considering whether to build a custom solution or buy a packaged intranet solution, consider the implications each of them carry for your organization. The stakes are high — time, money and overreliance on IT resources are on the line — and the last thing you want is an intranet that’s more of a hindrance than a help.

61 With remote work being the new standard, it is crucial to protect your team’s data and systems. I am sure you know that working from home brings new considerations regarding security. Even if your team is fully remote or only occasionally working from home, it is essential to be aware of these cybersecurity threats in remote work.

I’m not into gaming. To tell you the truth, the most advanced game I ever played was Mario back in the 90s. But here I am today, writing about comparing Discord vs Slack — the most advertised team chat app out there. As luck would have it, some of my coworkers are gamers and heavy Discord users. They helped me out and shared some expert opinions about Discord for this comparison.

In 1991 the University of Cambridge created the first webcam. The reason? To monitor the coffee pot and check who was drinking all the coffee in the office. You know, the important stuff. Fast forward 30 years and the video conferencing market is now worth millions. The pandemic has only accelerated this growth, making video conferencing applications essential for today’s businesses. Companies are now globalized, and remote work has become the norm.

24 Who doesn’t want to safeguard their assets and secret information? Everybody does right! But do you know that emails are one of the easiest ways to get your information out of the borders? This is the reason employee email monitoring is so popular among companies. However, there are some legal issues relating to monitoring your employee emails.

Is your team losing productivity due to persistent IT issues? A robust IT Service Desk can be the key to streamlining tech support and ensuring smoother operations. In this post, we’ll break down the essential role of the IT Service Desk, why it matters for your business, and how adopting the right tools and practices can transform your IT service management.

An updated knowledge base is an essential part of an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence (AI) work for you and help you with Knowledge Management? That’s what InvGate Service Management Knowledge Article Generation feature does! According to a report by Microsoft, 88% of respondents expect a brand or organization to offer self-service support, and 66% begin with self-service when in need.

A staggering 90% of companies intend to implement return-to-office policies by the end of 2024, as per an August report from Resume Builder, which surveyed 1,000 company leaders. If you are creating a return to work plan, sending a welcoming and detailed return to work letter could make it easier for the employees and your HR (human resources) team. It’s a document that details the timeline and the process of the return for your employees.

29 Need help deciding whether to go with employee monitoring at your workplace or not? No worries, here you can find out the pros and cons of employee monitoring so that you can get a clear picture of how it affects productivity and organizational relations.

There are around 270 million Microsoft Teams users worldwide. However, organizations that don’t use Microsoft’s suite of services may need an alternative solution, as the platform is closely tied to the Microsoft 365 ecosystem. Fortunately, many Microsoft Teams alternatives offer flexibility and robust features for team communication and collaboration.