A recent poll conducted by Apna.co offers valuable insights into the reasons behind the decision of many professionals to stay with a single firm for extended periods of time, in a time when career transfers are common. With the evaluation season quickly approaching, this poll sought to unravel the expectations and objectives of today’s workforce by gathering opinions from 10,000 professionals in a variety of sectors.

Knowledge management has long been an IT service management (ITSM) capability, with it now a management practice within the ITIL 4 body of service management best practice guidance. However, knowledge management is also one of the ITSM capabilities that, while relatively highly adopted, organisations often struggle with.

The best customer onboarding software will help drive customer success and retention. Acquiring new customers is just the first hurdle. When I'm first introduced to a new service, a smooth onboarding process makes all the difference. It sets the tone for the entire relationship and directly impacts my likelihood of becoming a loyal, long-term user. This is where customer onboarding software comes in, helping businesses like yours turn those initial sign-ups into engaged brand advocates.

Employee Performance Tracking is more than just keeping tabs on work hours these days. In today’s flexible and modern work environment, identifying employee output is the key to success. We recommend using performance measuring software for the best results. Tracking your staff for performance, efficiency and productivity is essential with the continuously changing and complex work atmosphere.

Employee Monitoring Software – The most amazing tool in today’s work environment. Such applications act like messiahs when it comes to analyzing employee behavior, work time utilization, & more. Software such as DeskTrack is available in 3 modes: Desklite, Stealth, & Tagger, each with its features & pricing. Today, we will talk about all these modes & features, so, let’s get straight into it.

United Nations International Computing Centre (UNICC) has selected Element as its secure communications platform, following a competitive tender process. UNICC is the largest strategic partner for digital solutions and cybersecurity within the United Nations system. It designs and deploys transformational digital tools and programmes to support over 90 partners in fulfilling their mandates.

The data doesn’t lie—a good onboarding process leads to happier, more productive employees. But while onboarding can increase retention rates by 82%, only 12% of employees strongly agree that their organization does a great job of onboarding new hires. Creating a smooth onboarding process is challenging, so it’s not surprising that some organizations fall short. But it doesn’t have to be that way.

The most forward-looking Internal Communication leaders know that creating an exceptional employee experience (EX) for their IC teams leads to the best possible outcomes — both for the organization and the employees themselves.

This is the third part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. The line between employees’ professional and personal lives continues to blur as the diversity of work models evolves into the new reality.

Are you feeling overwhelmed with work and trying to find a way to improve your productivity and work-life balance? The 2-2-3 schedule may be the answer you’re looking for! This unique schedule involves working two days, taking two days off, and then working three days in a row, allowing for a better balance between work and leisure. Not only does this schedule increase productivity, but it also helps to prevent burnout and enhances creativity.