Post-pandemic, many companies need to provide their workforce with a more flexible arrangement in order to remain competitive, improve employee satisfaction, and retain employees.

As companies shift to working in a more agile fashion, shouldn’t their performance management take a similar approach? Find out how to begin implementing a more agile performance management model to suit your modern workforce. Discover digital tools like employee productivity tracking software that can help support your business and its agile transformation.

Over the past decade, global spending on digital transformation has steadily increased. With the global pandemic and the subsequent shift to remote work and focus on online business, organizations have realized the importance of going digital and presenting a digital interface for both employees and clients. In fact, the total global spending on digital transformation is projected to reach 1.8 trillion US dollars in 2022 and 2.8 trillion USD by 2025.

What makes for a good leader? In the world of IT, there are several characteristics that immediately come to mind. Typically, we perceive a good leader as someone effortlessly extroverted and who loves dealing with people. But, believe it or not, this is far from the ultimate truth of leadership; being an introvert doesn’t mean you can’t be an effective leader in an IT team. What really makes a great leader is the ability to understand the different personalities in the team.

Along with the Knowledgebase and Messenger, the Tickets and Tasks portals are available as new mobile-friendly web applications. The standard Customer Portal is also still available. These new Ticket/Task Portals allow customers to view, update, discuss, and log timesheets on submitted tickets/tasks. On desktop/laptops the Tickets/Tasks Portal are also available on the widget or can be accessed via a link like other customer applications.

Around 2.7 billion people are frontline workers - that’s about 80 percent of the world’s working population. It covers a huge range of roles, spanning in-home support, hospitality, agriculture, logistics, construction, emergency services and much more. Being on the frontline means that people are often operating from a mobile device. So it’s easy to understand why 53% of frontline workers end up using unapproved consumer-grade messaging apps at work.

For an Internal Communication professional and leader, it is always a challenge coming into a situation where you are taking over an existing internal comms system and IC platform. You are looking to improve on the work of those who came before you. Now, imagine that you are given a clean slate. You get to start the process of building an internal comms system from the ground up.

Payroll is something that can sound easy; the company’s employees are entitled to compensation, and payroll is the function that takes it out of the company’s bank account and puts it into theirs. How hard is it to do payroll? While it sounds simple in theory, it’s actually one of the more complex administrative tasks within an organization. And that’s true whether there are five or fifty employees within the company.

For many companies, schedules are an essential component that allows the organization to run smoothly. It’s helpful for everyone within the business, most notably the employees, who know where and when they need to be ahead of time. However, anyone who has been charged with making a schedule knows how difficult it can be, especially if there are multiple layers to consider.