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Design improvements and bug fixes: get to know Rocket.Chat 3.14

To make the Rocket.Chat experience even more pleasant and smooth for our users, the development efforts of version 3.14.0 were focused on design tweaks and bug fixes. The sizes of the graphic elements present in the last releases have been improved, alongside some new security fixes and improvements in the usability of our new Teams feature. We believe that this will allow a wider and more correct use of Rocket.Chat.

How Twiga uses Miro to empower Kenya's Mama Mbogas

In Kenya, countless communities rely upon small vendors called Mama Mbogas (which literally means Mama Vegetables) to bring fresh food into their neighborhoods. Mama Mbogas operate small food stands in cities and rural communities and play a vital role in distributing produce from farmers to consumers. Despite their importance, Mama Mbogas have historically faced immense challenges in running their businesses.

Simplify work requests with Teamwork's Intake Forms

Struggling to get all the details on new incoming task requests for you and your team? When you go to review the tasks, are they missing vital information that would allow you to take action? Stop losing time going back and forth searching for project details and say hello to the new Teamwork feature: Intake Forms. It’s never been easier to gather information by personalizing the intake form associated with your project.

Easily create, edit, and collaborate on content with the new Teamwork Notebook Editor

How important is it to seamlessly collaborate on documents in real-time with your team? Very important, right? That’s why Teamwork has revamped the entire Notebooks feature! Now your team can easily create a space for essential information with the new collaborative and simplified editor. Host your team’s documents and use the new searchable table view to quickly find and digest the information.

Why customer service matters for fintech startups

Personal finance is so important to consumers that more than a third of Americans review their checking account balance daily. Meanwhile, the rise in popularity of financial technology solutions, (fintech), means that more people than ever can make life-changing money moves with a tiny computer in their pockets. In fact, Fintech startups have a real opportunity to transform how customers engage with the global economy, but the stakes are high.

Search for files and document contents in Mattermost

Finding the right information in Mattermost is critical to work smarter and be more productive. Searching in Mattermost now finds both relevant messages and files in your team’s conversation history. Search will return results for attachments that match the file name or contain matching text content within supported document types. File search is available today in Mattermost Cloud and in Mattermost Self-Managed v5.35 (available May 16), with mobile support coming soon.

7 Effective Ways for Building Trust in Virtual Teams

With remote working as the present and the future, the workplace will never be the same again. And despite the challenges that come with managing a virtual team, the positive change it’s had with many teams and companies cannot be denied. One thing that seems to be both a challenge and an opportunity? Building trust in your virtual team. On the one hand, remote work can be an inherent sign of trust between employer and employee.