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The 20 Best Chatbot Apps (Free + Paid)

In this article, we’ll go through the 20 best chatbot apps that will allow you to create chatbots the easy way. With chatbots, you can provide better customer service, make more sales, and engage with your audience 24/7, without the expenses of live customer support. They will help you to know that your live reps are spending time with people who need live reps, instead of having them answer the same questions over and over again.

How to Make a Chatbot (in Little to No Time)

If you want to take your customer service to the next level, you need to know how to make a chatbot. Chatbots engage with your audience 24/7 and can be as simple or as complicated as you need them to be. Don’t have coding skills? No problem! There are tools like the Messagely chatbot software that will allow you to create chatbots easily and in minutes with no required coding skills.

Introducing Teamwork CRM's Email Sync Solution

Teamwork CRM customers can rejoice in the addition of our new email solution for all GSuite Outlook users. Since we launched Teamwork CRM, we’ve worked hard to bring additional value to all of our customers. At Teamwork, we always listen to our customers for feedback as they use our products each day. A request that we’ve frequently heard for Teamwork CRM is the need for an email solution. Our customers explained how most of their sales conversations took place over email.

Mattermost Incident Collaboration now includes improved communication, automation, and history for incident response teams

Teams are always looking for a speed advantage, and that comes from planning, crisp execution, and teamwork. To this end, we’re excited to release new enhancements to Incident Collaboration to help make life easier for DevOps teams during incident response. The Mattermost platform includes built-in Incident Playbooks with predefined response plans and task lists. Playbooks can be customized to your environment and specific use cases.

How Miro takes frog from belief to innovation

For over 50 years, the team at frog has harnessed the power of in-person collaboration to help their clients bring new products to market and transform their businesses. Their process and the incredible outcomes they produce have earned them a reputation for excellence. There’s a reason brands like Porsche, GE, and Pfizer turn to Frog to inject new levels of innovation into their product design.

Entrepreneurship advice from five of the top 100 female entrepreneurs of 2020

Entrepreneurship is tough no matter who you are. Yet, for a long time, the entrepreneurial journey has been especially challenging for women. In the US, despite owning 40% of all businesses, females receive less than 3% of venture funding. The discrepancy is especially concerning given research that shows women return twice as much revenue per dollar invested than men.

Infographic: 10 Pros and Cons of Working Remotely

Remote working, working-at-home, telecommuting, and any other similar variations of terms that describe working outside the walls of a traditional office, are getting increased popularity in recent years. Before Covid 19 working from home was a luxury that many of us dreamed of. Seeing pictures of remote workers in some distant places was something that we all wished for (at least I know I did). But let’s be real. Not all that glitters is gold. Working from home has some pitfalls as well.

What makes Zendesk champions of customer service

Everyone knows customer service is important. Or at least everyone should know. Because we are all customers. And customer service is everywhere. Some customer experiences are obvious. You’re probably thinking about them now. For example, the way the clerk treats you in a store, or a company’s generous return policy.

Best Email Management Software for Customer Service in 2021

In 2020, close to 306.4 billion emails were exchanged each day, and this number is expected to shoot up to over 361.6 billion daily emails in 2024.1 With so many emails being sent and received on a daily basis, email management is critical for organizations to function smoothly. Especially for customer-facing teams that deal with customer emails, day in and day out.