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The Importance of Privacy-Focused Monitoring In Light of COVID-19 Work Disruption

The COVID-19 pandemic has increased the already-robust adoption rates for employee monitoring software. Prominent publications, including The Washington Post and The New York Times, have reported on this trend, and they have documented employees’ general unease about the practice. Indeed, even before employees were relegated to their homes, many were uncomfortable with the idea of invasive and unbridled digital oversight.

Connect Monitask to your favorite tools with Zapier

In recent years, businesses rely more and more on software services. According to devsquad, On average, companies use 34 SaaS services. That is why we’ve released a new Zapier integration that allows our customers to integrate with 1000+ online services. A full list of tools that can be integrated with Monitask can be seen here. In this article, I will explain how you can set-up your first integration.

7 retrospective templates we love and use at Miro

I never thought I’d be such a huge fan of team retrospectives. I used to dismiss them as irrelevant for non-engineering teams, or as a twin of the post-mortem (which typically only takes place when something goes wrong, and too often involves feelings of regret and blame). But my attitude changed immediately when I started taking part in retros at Miro.

How Long Does It Actually Take to Find a Document? - Dissecting the Many Stats Out There

Let’s track the timeline of responses over the last twenty years… IDC reports that workers who manage, create, or edit documents for a company were spending up to 2.5 hours per day searching for what they needed.

3 Remote Productivity Hacks We Wish We Knew from Day One

When Mattermost first started, it didn’t make sense for us to have an office; it was just myself and one other person. They were writing code the whole time, and I was on the phone the whole time, and being in the office we ended up interrupting each other. So eventually we started working from our homes and only got together when we needed to catch up.

A Tale of Two B2B Customer Support Departments, Chapter 1

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness…” So begins the classic novel, A Tale of Two Cities, by Charles Dickens. It refers to the premise of the story: A time of despair and suffering on one hand, and joy and hope on the other.

Enhanced filters in Teamwork CRM

One of Teamwork CRM’s guiding principles is to allow our customers map Teamwork CRM to how they work, rather than having our customers change the way they work to accommodate Teamwork CRM. For that reason, we put significant emphasis on giving users the power to customize Teamwork CRM, whether it is their pipelines, stages, rotting periods, activity types, or, of course, custom fields.

The art of social listening: Tracking and acting on what your customers say about you on social media

You may think that “Mayochup” is a great topping for fries, an abominable Frankenstein’s condiment, or just a hilarious example of ’90s satire predicting the future. Regardless of your personal preference, though, there’s no denying that it represents a huge social listening triumph for Kraft Heinz. The polarizing combination of ketchup and mayonnaise was originally sold only in the Middle East.