Working from home has been popular in recent years despite its advantages, such as happier employees, lower operating expenses, a high percentage of staff retention, and more. However, several things need to be considered to resolve the challenges of managing remote employees. Employers may readily alleviate these challenges of managing remote employees with better planning, employee monitoring tools, and software assistance.

Today’s IT leaders are no longer just operators. They’re strategists
and deal-makers. According to a recent report on the state of today’s IT leader published by The Work Innovation Lab, a think tank by Asana, there’s been a dynamic shift in today’s IT environment away from traditional IT roles toward strategic partnership roles.

When it comes to IT service management, two terms that often get thrown around are ITSM and ITIL. While the two are interconnected, there are significant differences between them that can impact your organization’s efficiency and effectiveness.

Although cross-functional collaboration has become a buzzword in recent years, it’s not a novel concept. Working across different teams has been around for decades, dating back to the 1950s. Today, it’s a standard approach in most workplaces. According to Deloitte, 83% of digitally maturing companies report that they use cross-functional teams. But why has cross-functional collaboration become so popular? One word: innovation.

We all know that mastering productivity is the key to success. The Flowtime Technique is a method designed to supercharge efficiency and focus. This technique aims to minimize distractions and help individuals enter a deep concentration called “flow.” Studies show that multitasking can lower the productivity by 37%. So, adopting the Flowtime Technique could transform how you approach tasks, leading to heightened productivity and better work-life balance.

As we turn the final pages of this year at Asana, we're celebrating the goals and milestones our customers achieved. To dig into these accomplishments—and explore what made them possible—the Work Innovation Lab dove deep into the nuts and bolts of how work really happened in 2023. What we've uncovered is more than just data; it's a reflection of how our customers—the very heartbeat of Asana—worked, collaborated, set goals, and achieved them together this year. View demo.

Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

As the sunset date for Skype for Business looms, many organizations still grapple with its impending end. Announced two years ago, the "end of life" phase signifies more than just a transition; it's a critical juncture for IT leaders and C-suite executives to reassess communication tools and data security strategies.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.

Building a successful customer support team isn't easy, especially in a remote environment. But, it can be done, and we'll show you how.