It’s crunch time for marketing teams, with 75% of CMOs facing pressure to do more with less. But in the quest to drive revenue, a great marketing plan isn’t always enough—it’s how you implement it that matters. In this article, learn how leaders can put their annual plans into action and ensure every campaign is set up to drive revenue growth, without wasting valuable time and money in the process.
Pop quiz! Which is better? Being the first agency to reach a potential client with a quote, or the last one to get back with them? In most situations, the answer’s so obvious we can hardly call this a quiz: Being the first to make a first impression is almost always best. But in the agency world, getting a custom quote together isn’t exactly simple. It takes time and careful planning, and in some cases, the quote itself is a fully designed proposal — more like a first deliverable.
Welcome to the world of technology, where a transformative concept called Software as a Service (SaaS) is taking over. Imagine getting access to software without the hassle of downloading or installing it on your devices. As we step into 2024, SaaS is not slowing down. Instead, it’s growing and changing how different industries work. This blog is your guide to understanding what SaaS is all about.
On Friday last week, we announced Zulip 8.0 and some big pricing changes for Zulip’s self-hosted customers. In response to feedback from our user community, today we are adding a new Basic plan for self-hosted Zulip installations. The Basic plan is priced at $3.50/user/month, and includes unlimited access to mobile push notifications. It does not include commercial support, which still requires purchasing a Business or Enterprise plan.
Productivity in the workplace is defined as the efficiency with which a task is accomplished in a company. The overall amount of time required to perform a specific task limits productivity in the workplace. Hence, firms must discover ways to leverage trending technology to motivate people and Increase workplace productivity. Efficiency and productivity are critical to the organization’s success. Employee efficiency contributes to enhancing workplace productivity and profitability.
HR tools are like helpful gadgets for businesses to manage their employees easily. They’re computer programs that make handling things like hiring new people, managing who’s on vacation, and paying salaries much more straightforward than doing it all by hand. These tools are essential because doing HR tasks manually takes time and can be tiring. So, having software to handle these jobs is useful for managers. Businesses pick these tools based on what they need.
Unlock the potential of the Quiet Protocol in your remote teams. This article dives into Leslie Perlow's innovative approach, Discover how applying these methods with activity tracking software like Insightful can lead to a dramatic 65% boost in workplace productivity and focused efficiency.
Much of what IT service desks “do” in terms of IT support has been industry best practice for decades. For example, the tier-based approach to ticket handling – where a ticket starts with Level 1 support staff before progressing to Level 2 and potentially Levels 3 and 4 when an immediate fix isn’t available. Your organisation might still be using this approach. After all, it has long worked well in reducing fix times and delivering better employee experiences.
“It’s the most wonderful time of the year” doesn’t always ring true for customer service or support teams. Though some industries might slow down during the month of December, others get more hectic and tensions can run high. Ever wonder what to say to diffuse the situation when a customer is ranting and raving about a problem that’s difficult to solve? Here are five pro tips from customer service veterans.
