We all know that productivity is a key issue for BPOs of all types. We also know that BPOs have had to deal with more productivity related-issues in recent years due to the move to remote and hybrid working. However, BPOs that are still based primarily in a physical office also face many challenges around efficiency and employee engagement, particularly in this current tight job market.
B2B customer portals ensure that every client receives efficient, personalized service. They solve many of the common challenges that leave B2B customers feeling dissatisfied with their service experience or underserved by their product as a result of their lack of customer education or troubleshooting information. The following table shows some of the most common customer challenges in the B2B space and how customer portals address them.
If the importance of diversity in the workplace is in any doubt, consider that, by 2055, the USA will no longer have a single racial or ethnic majority. This is according to a study by the PEW Research Center on demographic trends shaping the world. This indicates that organizations ahead of the curve on diversity and inclusion issues will have a competitive advantage going into the future.
The human brain is powerful. It outperforms even the most advanced computers in absorbing, filing, and connecting information. And it does all this while using less energy than a lightbulb. But there’s one function where the brain pales in comparison to computers: recall. Humans are not great at remembering. Details, events, names, faces—we’re even capable of forgetting what we’re doing while doing it!
Are you looking for an intuitive task scheduler program to help organize and streamline your workflow? Look no further than nTask, the perfect task-managing solution that offers powerful features to help you stay on top of all your tasks. Read on to learn more about three features that make nTask the perfect task scheduler around! Task scheduling made easy Use nTask today! Signup now.
In today’s fast-paced business environment, having the right tools to manage your workforce is essential. Workstatus is a workforce management software that has recently undergone some updates that offer new features, bug fixes, and a modern UI design. In this article, we will discuss these updates and their benefits for businesses looking to improve their workforce management. Let’s begin with a quick & brief introduction of Workstatus!
Most people know Element as a secure collaboration and messaging app. They know what it looks like on their phone or laptop, appreciate that it’s end-to-end encrypted, and make increasing use of features like threads, polls and location-sharing. In short, they are familiar with the front-end; the client, the app or whatever else you want to call it.
A guide to the four types of outsourcing.
Are you looking for the best way to manage your team tasks? Look no further! Here are the 17 best team task management apps of 2023 that will help your team stay organized and on track. From simple scheduling to complex project management, these task management apps are guaranteed to make collaboration and productivity a breeze. Read on to discover the ideal app for your team’s needs! Team Task Management made easy! Signup now.
