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What Every Product Manager Can Learn from the Southwest Fiasco

First, let us say that we at Craft.io are fans of Southwest Airlines. The company has been a technology pioneer for decades, and many of its ingenious business practices have forced other airlines to improve as well. Just a few of Southwest’s innovations over the years include: We’re not writing this to point fingers at Southwest Airlines. The company has gotten plenty of that already.

A complete guide on work management

Here at Teamwork, we love helping organizations improve their approach to projects. When businesses systematize and automate as many project elements as possible, organizations can use our tools to do more, faster, better. But what happens when the problem isn’t the organization of the project but something about the business processes and workflows an organization uses to execute the project? Project management gives us a few tools to identify problems like these on the project level.

Agency Lead Generation Ideas: No More Cold-Calling

If all you ever do is chase, you’ll run out steam and collapse. Any business that is reliant on cold outreach isn’t one that’ll last long. Why? Because you’ll always have to hunt for new clients. And if you want that client roster to grow (or need to replace clients that you fired), your outreach machine must be humming 24/7. It can be done, sure. But wouldn’t it be nice to turn clients away instead of chasing them down?

A Beginners Guide to PTO Planning

Paid time off (PTO) is an important part of any employee’s compensation and benefits package. But, for many employees—especially new hires—it can be confusing to figure out exactly how it works. Do you have to track hours? How do you use your PTO? What happens when you don’t use all of it? In this blog post, we’ll answer these questions and share a few tips on how to effectively plan your PTO.

How to Create a Daily List that You'll actually Track

Are you one of those people who make daily lists, but never actually stick to them? We’ve all been there. It can be hard to stay motivated and get things done when your to-do list keeps growing instead of shrinking. Luckily, creating a daily list that you actually track is not as hard as it might seem. With just a few simple tips and tricks, you can become an expert list maker in no time!

The 5 Levels of IT Support: Leveraging your Help Desk Support With Tiers 0 to 4

Providing the best IT support is crucial to improve customer and employee experience, as well as optimizing your help desk agents' time to make the most out of the resources your organization has. The foundation of this is to implement the five levels of IT support. Wait, how come there are five of them?

The 6 Best Visual Studio Time Tracking Tools

Microsoft Visual Studio is one of the most popular software development platforms out there. It is an Integrated Development Environment (IDE). Despite its massive popularity in the software development world, the Visual Studio platform lacks a basic project management feature – native time tracking. And companies and individuals using the platform may want to track time for various tasks and projects within it.

How the outsourcing industry is transitioning to remote work

Many outsourcing and offshoring firms switched to remote work during the pandemic to maintain social distancing, minimize employee health risks, and conduct business as usual. It helped employees achieve better work life balance, and employers benefitted from reduced operational costs and increased access to a global talent pool. Many outsourcing industry firms continue working remotely even after the pandemic, with more companies looking to transition.

Everything You Need to Know about Using Campaign Trackers

Have you ever wanted to know exactly how effective your marketing campaigns are? Well, the answer lies in campaign trackers. Campaign trackers are powerful tools that enable marketers to monitor and measure the success of their campaigns in real-time. In this blog post, we’ll be taking a look at everything you need to know about using campaign trackers for your business.