Learn tips and tricks to improve your call center attrition rate.
As we head into the new year, we want to share some fun facts and highlights from 2022.
Do you know what types of planners are available on the market today? If not, you’re not alone. Even experienced entrepreneurs can get confused by all the different types of planners out there. In this post, we will introduce you to the five main types of planners and their purposes. After that, we’ll give you a brief overview of each one so that you can decide which one is right for you. So put down that notepad and let us take you on a journey into the world of planners!
A successful team relies on effective team leadership. Without strong team management skills, a company will struggle to achieve its goals. As a manager, it’s essential that you have the skills to lead a team. You need to understand and learn the different types of leadership and develop skills that suit your team and personal style. If you’re not able to build trust and rapport with your team, it’s going to be difficult to get them to do anything.
Project management is a wide-ranging discipline that touches all aspects of a company’s projects and reaches into nearly every department. And that’s before you add client needs to the mix. As wide-ranging as project management already is, creative agency project management involves so much more. You have to keep team members on track and internal stakeholders happy, plus client relationships to nurture and client expectations to meet all along the way.
Internal communication is the heart and soul of any savvy company looking to create a solid company culture that values the employee experience (EX). And when your communications have AI and are tailored to the individual needs of your workers, this only improves EX.
The technological advancements in the last decade have allowed significant improvements in the customer service environment. One of such innovations is in-app chat. In-app chat allows users to get their questions answered right at the spot while using a certain app.
It’s that time of year again when your email inbox and social media channels are flooded with IT service management (ITSM) year-ahead predictions. 2023 is no different to previous years. Still, hopefully, this blog has taken a slightly different approach by offering a practical view of ITSM trends for 2023 rather than simply stating a number of areas your organisation needs to focus on in the year ahead.
Are you looking for the best employee time tracking solutions? When it comes to tracking employee hours, there is no shortage of solutions available for you to choose from. Whether you are looking for biometric time clocks or employee time clock software that comes with facial recognition, you can find a platform on the market that confidently meets your needs.
