A live support software system is a handy tool for businesses. It is a great way to provide customer support for your business. It allows real-time communication between employees and clients; hence it can be a great addition to your customer service arsenal. Well, while chat systems are becoming more and more popular, there are many types of live chat software out there. Some are free, some you pay for, and some are even cloud-based. But don’t fret.

Every project has a life cycle: At minimum, a project has a start and an end. Those points and everything in between form the life cycle of a project. The real question is whether a business will plan that life cycle strategically through project management — or let the life cycle happen to them instead. If you ask us, we’ll tell you the first option is the way to go. Letting the project run the team rarely ends well, while proactive project planning frequently leads to success.

No matter how great your products or services are, some customers are bound to run into problems. That’s an unavoidable truth of business — but you can still avoid losing unhappy customers by dealing with them in the right way. Interactions with your support team can make all the difference in how your unhappy customers behave. A negative interaction could lead them to write off your company forever, while a positive one could convert them into a loyal customer for life.

In many business environments, such as restaurants, call centers, and healthcare facilities, it’s crucial to ensure adequate and organized staffing. Rather than depend on manual employee scheduling, businesses can use staff scheduling software to simplify and automate the shift management process. In this article, we’ll explain the purpose of staff scheduling software and compare 10 examples based on their features, pricing, and customer ratings.

The attendance software you choose to implement into your workforce could just as easily improve your operations as impede it. Think about your team members – how varied they are in their methodologies, mindsets, technology, and tastes. With that amount of variance in your employees, it shouldn’t be a surprise to realize that they wouldn’t all take to a time and attendance tracking app the same.

Are you searching for Timely alternatives? When it comes to embracing automation and using time tracking app solutions to accelerate your workflows, it’s important to find the right platform for your business. You cannot take a one-size-fits-all approach to time tracking and payroll processing. Every organization has different time tracking policies and requirements. Fortunately, there is no shortage of employee time tracking tools on the market.

To meet the challenges of the future, businesses have to stay agile. Perhaps it’s unsurprising, then, that in 2020—one of the most challenging years on record—businesses with agile practices outperformed non-agile teams on almost every dimension that matters. Agile organizations saw greater customer satisfaction, employee engagement, and operational performance than their competitors.

Every project has a life cycle: At minimum, a project has a start and an end. Those points and everything in between form the life cycle of a project. The real question is whether a business will plan that life cycle strategically through project management — or let the life cycle happen to them instead. If you ask us, we’ll tell you the first option is the way to go. Letting the project run the team rarely ends well, while proactive project planning frequently leads to success.

If you work from home, you’ve faced this dilemma: You want to show face during a video meeting to signal engagement with your job, but video meeting stress is the unavoidable consequence when you go on camera. It’s been more than two years since millions started working from home, and by this point, we’re all tired of seeing our own faces.

There’s no such thing as a foolproof startup growth hack. There’s lots of talk about some of the most famous growth hacks, but they’re usually not repeatable because everyone needs to find their own magic formula: a combination of foundation-building, customer focus, timing, and luck.