We surveyed 9,400 hybrid workers around the world to understand the current state of emoji.

Outsourcing is a smart strategy that helps businesses reduce their in-house burden and gain new operational capabilities while reducing their expenses. However, without adequate planning and monitoring, companies may face pitfalls that can negate the benefits of outsourcing. This becomes even more critical post the Covid 19 pandemic, which has forced business owners to rethink their priorities and strategies.

Shift scheduling software helps you create and assign shifts to employees, but it can do so much more. The best employee scheduling software can take care of all your company’s complex scheduling needs, help you manage attendance and tardiness, and track billable hours. In this article, we’ll list the top 15 shift scheduling solutions and discuss the three benefits of using them for your company’s scheduling needs. Let’s get started.

Simpplr partnered with Ragan Communications to explore this theme in our 3 Approaches to the Strengthening Employee Experience eBook. We see that the workplace is in a time of change and that it may never return to the way it was before. The new remote reality has been proclaimed as something that will not go away.

Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.

No matter how great your products or services are, some customers are bound to run into problems. That’s an unavoidable truth of business — but you can still avoid losing unhappy customers by dealing with them in the right way. Interactions with your support team can make all the difference in how your unhappy customers behave. A negative interaction could lead them to write off your company forever, while a positive one could convert them into a loyal customer for life.

In many business environments, such as restaurants, call centers, and healthcare facilities, it’s crucial to ensure adequate and organized staffing. Rather than depend on manual employee scheduling, businesses can use staff scheduling software to simplify and automate the shift management process. In this article, we’ll explain the purpose of staff scheduling software and compare 10 examples based on their features, pricing, and customer ratings.

The attendance software you choose to implement into your workforce could just as easily improve your operations as impede it. Think about your team members – how varied they are in their methodologies, mindsets, technology, and tastes. With that amount of variance in your employees, it shouldn’t be a surprise to realize that they wouldn’t all take to a time and attendance tracking app the same.

Are you searching for Timely alternatives? When it comes to embracing automation and using time tracking app solutions to accelerate your workflows, it’s important to find the right platform for your business. You cannot take a one-size-fits-all approach to time tracking and payroll processing. Every organization has different time tracking policies and requirements. Fortunately, there is no shortage of employee time tracking tools on the market.

To meet the challenges of the future, businesses have to stay agile. Perhaps it’s unsurprising, then, that in 2020—one of the most challenging years on record—businesses with agile practices outperformed non-agile teams on almost every dimension that matters. Agile organizations saw greater customer satisfaction, employee engagement, and operational performance than their competitors.