Teams | Collaboration | Customer Service | Project Management

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4 Ways to Conduct Proactive and Engaging Remote Sessions with Your Customers

In light of the sudden shift to remote working, we recently conducted a series of internal brainstorming workshops to strategize the best ways to conduct remote sessions with our customers. We compiled over 300 ideas from 3 continents. Here are our key findings, brought to you by M-Filers and Hanna Tahvonen.

Riot Web 1.6, RiotX Android 0.19 & Riot iOS 0.11 - E2E Encryption by Default & Cross-signing is here!!

Hi folks, We are incredibly excited to present the biggest change in Riot ever: as of the last 24 hours we are enabling end-to-end encryption by default for all new non-public conversations, together with a complete rework of Riot’s user experience around E2E encryption, powered by a whole new suite of encryption features in Matrix. We have released this simultaneously on Web, Desktop, iOS and RiotX Android! The things we needed to fix to turn on E2EE by default were...

You are working from home now. What are your next steps?

Here at Monitask we have always been fans of the teleworking model that allows people to work a few days a week or full time through a virtual office. Since the situation regarding Coronavirus changes every moment, and with the extra burdens of education-in-home and care of children, we know that this is easier said than done. Now that working from home is a reality for most of us, we have compiled a series of resources to help you adapt to your new work-from-home schedule.

Craft.io - Using the Spec editor

A core part of every Product Manager’s job is to create the documentation that describes the user problem, the business opportunity and the solution design that drive the product development process. Exactly for this, we built the Craft editor - a powerful and unique tool that gives you the ability to write great product specs within the context you and your team needs

Announcing new security and control features for remote collaboration

Millions around the world have had to switch nearly overnight to working remotely. But adopting remote work isn’t easy for every team. Deploying a messaging platform can be difficult for enterprises with high security, compliance, and control requirements.