Teams | Collaboration | Customer Service | Project Management

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A Complete Guide to Improving Business Productivity in 2024

I know you were very excited when you started your own business or when you achieved that managerial position in your dream firm. But….I can feel you exactly when you are facing challenges in improving business productivity at your workplace. But again, trust me it is not at all rocket science or as difficult as crossing an international border without a visa & passport! Not merely theoretical but I am going to share personal methods to improve productivity at the workplace.

Why Amazon is requesting managers to assign employees low performance ratings

The tech company Amazon, well-known for controlling the e-commerce market, has made headlines lately for its contentious performance ranking system. It has been reported that Amazon is pressuring managers to reduce performance points for workers who don’t follow its Return to Office (RTO) guidelines. This article explores the report’s specifics, the effects of implementing such a policy, and Amazon’s and its workers’ responses.

OneDesk - Understanding Lifecycle Statuses

Learn about lifecycle statuses for tickets, tasks, and projects in OneDesk. How to configure your statuses. The difference between lifecycle status and state. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

5 ways to drive canvas adoption with Slack

Here are some 5 best practices on how to drive adoption of canvases in Slack across your organization. Canvases are a tool to help teams organize and share information — completely connected to your Slack workspace. Create or edit a canvas using the Slack features you already know: more tips on that in some of our previous Slack canvas videos. Canvases help you save time and boost productivity. But the real magic happens when your entire team and company embrace its potential. Here's how you can unlock the next level of effectiveness!

7 Best Slack Apps for Sales Team Productivity in 2024

No matter how much technology evolves, there are some core aspects of sales that never change. Understanding your customers, keeping up momentum, motivating your salespeople – these are the non-negotiables of any successful sales operation. Since the shift to remote work, sales leaders and managers have had to find new ways to keep their team members focused, motivated and productive.

Live PC Screen Monitoring, Login/Logoff Tracking, DLP Upgrades & More (v9.0.2) | CurrentWare

CurrentWare version 9.0.2 is here! This update introduces user activity monitoring upgrades to BrowseReporter such as live screen monitoring and on-demand screen captures, a variety of AccessPatrol DLP enhancements such as the ability to control HID devices, and much more! As a CurrentWare customer these quarterly product updates are included as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way.

How to Choose the Right Customer Support Software for Your Needs

Selecting the right customer support solution can feel like a daunting task, especially with so many options available in the market. However, it's a crucial decision that can significantly impact the success of your customer service department and, consequently, your business at large. Here are some tips from our TeamSupport experts on how to choose the solution that fulfills your requirements without breaking the bank.

Project-based consulting fees: How it works and weighing the benefits

Pricing is a constant balancing act in the world of consulting. Charge too much, and you risk losing potential clients, charge too little, and devalue your expertise and skills. Unfortunately, for most consultants, hourly rates are the norm. You know — set an hourly rate, multiply that by the number of hours worked, and there’s your consulting fee. So, what’s the solution? Project-based consulting fees.