Teams | Collaboration | Customer Service | Project Management

%term

Let's Talk about Workplace Distractions: Causes & Preventions

What is a distraction of attraction? Why do we get distracted while working? What are the common workplace distractions? How to stay productive and reduce distractions? Do similar questions on workplace distractions worry you? Let us discuss workplace distractions, their causes, effects, and solutions of workplace distractions in this blog.

7 Examples of companies embracing product-led growth

Product-led growth probably won’t have a direct impact on your own agency. But it could be the missing piece that helps your clients grow and keeps them coming back for more. As you continue refining your marketing project management, it’s worth looking at whether the product-led growth model is relevant for any of your agency’s clients. If a client should be using it and isn’t, it could be the most meaningful piece of consultancy you ever give.

What's New in Asana | October 2023

Welcome to the October edition of What’s New in Asana. First, designate what percentage of a person’s total bandwidth should be allocated to a certain task in Workload. Next, get a bird ' s-eye view of complex projects that require a comparison of original plans against real-time progress with Gantt view. Finally, use the dynamic “Me” filter to give each team member a personalized view of their tasks in a project.

7 best MS Teams alternatives after unbundling MS Office 365 in 2023

In 2023, collaboration apps are integral to the operations of modern enterprises. Among them, Microsoft Teams stands tall, having played a pivotal role in shaping how businesses communicate. But, we see more and more businesses looking for MS Teams alternatives. Why? The major event that propelled the search for suitable alternatives to Microsoft's flagship communication app is MS Teams' unbundling from the rest of the MS Office package in Europe.

Service Level Agreement Monitoring: Understanding Its Role and Importance

In the modern business environment, delivering top-notch service isn’t just a goal; it’s the lifeline of success. But how do you ensure that your services consistently meet or exceed expectations? That’s where Service Level Agreement (SLA) monitoring comes into play, and let me tell you, it’s more than just charts and numbers. Think of it as your trusted compass guiding you toward service excellence.

Zendesk Showcase 2023: Up close at the big AI drop

🌃 Business leaders gathered in New York's Chelsea neighborhood to witness the latest #ZendeskAI advancements, including new #generativeAI capabilities and what it means for customer experience, employee experience, and data security. ✨ AI leaders @AKMofficial and @kozyrkov joined the Zendesk team onstage to unveil the latest in the AI space. Zendesk makes customer service better.

New in Basecamp: Group Projects on Your Home Screen

If you're looking for more organization options for your Basecamp home screen, you're in luck! With our latest product update, you can now group projects together on your home screen into piles we call Stacks. Stacks make it easy to organize your home screen by team, client, or a particular time period. Stacked projects appear at the top, along with pinned projects. And you have the control to arrange them in any order you would like. Enjoy!