Do you remember the days when the only way to receive customer support was to sit on hold for hours waiting to speak to an agent? How frustrating it was to explain your issue over and over? Thankfully, that is not the only option customers have today. The rise of service desk tools has revolutionized the way organizations provide customer support. This is only part of the reason why choosing the best service desk tool is key to delivering stellar support and boosting productivity company-wide.

Companies wishing to move from their legacy IT systems, outdated servers and unreliable hardware are regularly migrating their businesses to the cloud. The benefits of cloud computing and various cloud-based project management solutions – including Atlassian, Confluence, Jira, Bitbucket, and an array of others – have allowed businesses to adapt, evolve and scale successfully.

Patient engagement software is taking the world of healthcare by storm. As the healthcare system is becoming more diversified in terms of treatments and access to medical care, the need for a more personalized, engaging system for patients arose. Paired with the online nature of everyday communication, it paved the way for solutions that we now call patient engagement software.

Our director of product shares the priorities and values rooted in the making of our native AI tools.

Updating to the latest version is a vital part of digital housekeeping, and shouldn’t be skipped. Every time you postpone an update, you are exposing your system and information to security threats. How exactly? Outdated software may harbor security flaws that malicious parties can exploit to gain unauthorized access and take advantage of sensitive data.

You want the product development process to be full of opportunity and enthusiasm. You’re ideating, collaborating, and building something new together. But excitement doesn’t always correlate with efficiency. Innovation hinges on successful planning, communication, and teamwork. If you don’t get those right, you’re in for a lot of roadblocks. To make product development smoother, it’s helpful to understand where teams typically get stuck.

Do you want to know the differences between working from home and working at the office? Today's world is offering almost a parallel choice of work from home and office jobs. It is pretty sure that you to get confused between these two original career plans. These two fields are pretty opposite to each other. It always makes a dilemma to choose which one is the best for us. Especially, the current situation may push you intensely to think about your career choice.

With spooky season in full swing, we are beyond excited about all the Halloween-themed templates our community is making in Miroverse. From crazy costume parties to hair-raising retrospectives, these activities are sure to get you into the spirit. Check out and try these five spooktacular templates!

The traditional 9-to-5 is being reshaped; businesses are embracing new rhythms to resonate with their diverse workforce. Amidst this reshaping work dynamics, a pressing concern surfaces: How can organizations balance sustaining productivity and safeguarding their team’s well-being? Is it possible to provide flexibility without sacrificing operational efficiency? The 2-2-3 work schedule isn’t just another trend—it’s a testament to evolving workplace dynamics.