Teams | Collaboration | Customer Service | Project Management

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Vivantio

What is Your Customer Experience (CX)? Why it Matters to Business.

Mar 14, 2024 By Vivantio Press In Vivantio
Welcome to the exciting world of customer experience (CX) and its significance for your business. Addressing customer journey pain points is key to attracting and retaining loyal customers. Customer experience management is the approach that allows you to create and optimize every interaction a customer has with your brand.
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Convene

Guide to Physical Annual General Meetings in the Digital Age

Mar 14, 2024 By Audrey Quiteves In Convene
Beyond the presentation of financial reports and performance, annual general meetings serve as vital pillars of corporate governance. They serve as a forum where shareholders and stakeholders convene for discussions, dialogues, and decisions crucial to the organisation’s trajectory.
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wanywhere

Insider Risks vs Insider Threats - Understanding the Difference and Leveraging AI Security Solutions

Mar 14, 2024 By wAnywhere In wAnywhere
The difference may sound subtle, but it can cause unrecoverable damage to organizations. Triggered by intentional (or unintentional) employee behavior, insider risk puts business data integrity at stake, while insider threat happens when the data at risk gets exposed to some unauthorized entity. Both cases pose challenges to workplace compliance and operational efficiency.
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flowace

How To Start A BPO In An All-In-One Guide

Mar 14, 2024 By Varun Kodnani In Flowace
Starting a business is not an easy task. It’s full of hard work, anticipation, and more strategies. It can feel like a battle starting from navigating the maze of registering your business, getting permissions, hiring and marketing. But don’t worry! We got you if you want to know how to start a BPO business. We’re here to make your BPO business have a smooth start. Why not start with the basics of the BPO industry now?
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time doctor

The role of leadership in fostering team efficiency

Mar 14, 2024 By Time Doctor In Time Doctor
It’s impossible to overstate how important good leadership is in today’s fast-paced and very competitive business world. Leadership is what makes team dynamics, attitude, and, eventually, efficiency possible. This piece talks about some leadership styles and strategies that can have a big effect on the work and morale of a team. It also talks about how important leadership is for better team performance.
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rocket.chat

Air-gapped collaboration: a must-have for defense and government

Mar 14, 2024 By Sara Ana Cemazar In Rocket.Chat
Protecting sensitive data is critical, particularly in the defense and government sectors. The defense sector handles sensitive information that, if disclosed, might jeopardize national security. Additionally, Ransomware as a Service (RaaS) is becoming big business. So, the digital battleground is just as important as its physical equivalent. One option to ensure safe mission communication is to use a self-hosted, air-gapped environment.
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troop messenger

The Impact of Workplace Injuries on Employee Productivity and Healthcare Costs

Mar 14, 2024 By Archana Dasa In Troop Messenger
Workplace injuries are a significant concern for both employees and employers across various industries. They can result in considerable physical, emotional, and financial strain. According to the Bureau of Labor Statistics, millions of nonfatal workplace injuries occur every year, with a fraction leading to time away from work. The nature and frequency of these injuries vary, but there are several types that are consistently reported as the most common.
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Achieving Peak Performance at Workplace | The Productivity League Ep.21 | We360.ai

Mar 14, 2024 By We360.ai In We360.ai
In this engaging talk show, we're diving deep into the realm of performance reviews, focusing on the power of open communication. Expect to gain insights into fostering transparency, building trust, and navigating feedback effectively. Our expert panel will share practical strategies for both managers and employees to enhance performance review discussions. Whether you're seeking to improve your feedback delivery or receive constructive criticism with grace, this session offers actionable advice to help you thrive in your professional journey.
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