Discover how process mining tools can analyze data to streamline operations, maximize efficiency, and revolutionize your business workflows.

448 Keeping an eye on your employee performance is very important to gain insights into how well the task is being completed and how efficiently the team is working. This is where an employee performance tracking system comes into play. An employee performance tracking system can help you measure these outcomes easily and identify patterns in your team’s performance.

We at Miro are thrilled to be included in Okta’s Businesses at Work 2024 report. Leveraging anonymized data from nearly 19,000 global customers, this annual report provides one of the most comprehensive windows into app use within enterprises — and even serves as a bellwether of future usage.

For Jana Beiswenger, Head of Business Program Management at Asana, work intake is hugely cross-functional. Her team focuses on business transformation—in other words, making Asana a more effective organization. To do that she needs to align teams around the right strategic programs and ensure Asana has enough resources to achieve business-critical goals. “My role is about creating the right focus holistically so we can execute as a team.

As businesses continue to grow, they need to consider the importance of self-care. Self-care is a term that covers a wide range of activities that promote your health and well-being. These activities can include relaxation techniques, healthy eating habits, getting enough sleep, and taking time for yourself. We’ll discuss the importance of self-care and how it affects business success. We’ll also outline self-care benefits for businesses and discuss how companies can achieve these benefits.

The search for greater labor efficiency never ends in the fast-paced commercial world of today. This goal is made possible by the ever-changing role of technology in the workplace, which presents previously unheard-of chances to boost output and optimize processes. The article looks at the complicated connection between technological progress and labor efficiency ratios. It uses questions, answers, and examples from real life to show how technology can change things.

There has never been a more noticeable movement toward remote and hybrid work arrangements in the quickly changing work environment of today. According to a LinkedIn survey, a startling 45% of employment positions published in the UK in August 2023 were for hybrid roles. This shift has sparked conversations about operational effectiveness and productivity, but cybersecurity in a distributed office environment is an equally important issue that has to be addressed.

If you’re a manager using Aircall to power your call center operation, you’ll be no stranger to data. Between Aircall’s own live view of the queue, call Analytics and Analytics+ , there are a whole host of ways to analyse the performance of your sales or support team natively in Aircall. But chances are Aircall data isn't the only data you might need to monitor day-to-day.

If you’re a Customer Support Manager using Aircall and Zendesk together, the chances are you need to regularly access data from both platforms. You need call metrics and ticketing metrics to monitor the performance of your team and manage workflows. But also, and probably most importantly, you need your team to see this data. Sharing individual performance motivates them and helps to encourage friendly competition. So can you access both in one place?