Teams | Collaboration | Customer Service | Project Management

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9 New Year Resolutions To Be A Better Manager In 2024

As we step into another year of new opportunities and also hold onto the previous year’s memories, not all bad. We have a chance to explore the New Year resolutions of the new opportunity and learn about remote work management software. With the increase of stress and work pressure, what are the best things that employers and managers can do to make the workplace for their employees more welcoming?

Partnering for progress: exploring Zendesk's Technical Community

Living in a digital world, our concept of community transcends geography to include the virtual spaces from which we connect, share, learn and grow. Zendesk has held to this same notion of community for many years, as Partners in our ecosystem seek one another’s expertise across industries, technologies and languages.

How to overcome organizational obstacles to innovation

Top performing teams don’t see innovation as a luxury, but as an imperative to stay relevant and successful in the hyper-competitive business world. They know that innovation takes more than a set of good ideas. It requires intent, infrastructure, institutional knowledge, and ingenuity to bring those ideas to life. In this second installment of our four-part series on challenges to innovation, we’re focusing on the organizational hurdles that can hinder progress within a company.

The Benefits of Using TeamSupport Software for Your Business

In today's fast-paced business world, customer support is not just a department; it's the backbone of your company. As businesses continue to evolve, so do their customer support needs. This is where TeamSupport software comes into play. TeamSupport is the number one ticketing and live chat solution for customer-centric businesses.

Unleash Peak Productivity: Advanced Strategies for Mastering Kanban Boards

Optimizing team workflow and streamlining project management are constant battles in today’s fast-paced business environment. While traditional methods may fall short, Kanban boards, along with the Kanban system and Kanban project management, offer a powerful solution. This article dives deep into advanced strategies and best practices to help you harness the full potential of Kanban boards and revolutionize your workflow.

9 best billing software for consultants

Consultants striving for efficiency and precision often face the challenge of managing client billing seamlessly while ensuring accuracy. The traditional approach of manual billing is time-consuming and error-prone, which can hinder your productivity and impact your bottom line. The solution? Billing software catered specifically to the needs of consultants.

How to Use a Kanban Board to Manage Your Tasks and Projects

Project management is now essential to organize tasks and stay productive. The need to succeed has led productivity apps to turn ambitious ideas into actionable plans. Therefore, kanban boards take center stage as a central hub for your team to collaborate. But you are probably wondering what a Kanban board is.

How to create a perceptual map: Perceptual mapping template

A perceptual map is a chart used to illustrate where a product or brand and its competitors are positioned according to consumer perception. Learn how your brand can unlock industry insights through perceptual maps and identify paths into new marketplaces. When it comes to positioning your brand or product in the marketplace, consumer perception is king. But for marketers, it can be difficult to distinguish between your actual position and where you perceive yourself to be.