Teams | Collaboration | Customer Service | Project Management

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12 Free Goal Setting Templates in Excel, Word & More

Effective goal setting ultimately comes down to the way you plan. Even if you set yearly goals, goal setting templates allow you to break them into quarterly, monthly, or daily tasks—in that, they become easier to comprehend and achieve. This way, you can organize your goals and stick to them while ensuring top-of-mind recall. If you are looking for a free goal-setting template, this guide is for you. We’ve rounded up 12 goal-setting templates for you to choose from. Let’s go!

Maximizing productivity with a human-centric approach to generative AI

Since the release of OpenAI’s ChatGPT in late 2022, the promise of generative artificial intelligence (gen AI) has been nothing short of revolutionary, especially in the business sector. A crucial question now emerges as businesses deal with the effects of this revolutionary technology: How can gen AI open the door for a more productivity-focused strategy that puts people first?

How Remote Employees Get Away With Not Working (The Truth)

14% of all employed US adults now work remotely full-time. While this flexibility offers numerous benefits, it also presents a unique challenge: ensuring remote employees are productive and engaged. If you suspect some remote workers aren’t working, your business’s productivity might suffer. Not only does it impact productivity, but it can also strain team dynamics and morale.

Crafting the Perfect Remote Workspace: Communication Tools Meet Business Solutions

Buffer’s recent survey revealed that the majority (97%) of people said they’d love to keep working from home--at least part-time--for the rest of their careers. With the way things are always on fast-forward nowadays, setting up the perfect spot to work from home has become super important. A bunch of us are swapping the typical office for our living rooms or maybe even a cozy corner in a coffee shop.

Customer Service BPO Companies; Benefits, Limitations And More

“A customer service BPO (business processing outsourcer) is a company that handles incoming and outgoing customer communication for other businesses.” The fact that customer experience (CX) is the critical factor behind the growth of any business cannot be denied. Business process outsourcing (BPO) leverages the “customer satisfaction” aspect to advertise its goods and services.

Agile Development: What is a Sprint Cycle?

If you are a software developer, you must often hear the term “sprint cycle” or may also be part of it. But if not, you must wonder what it is and why it matters. Well! It is a short process that contains sessions of feedback, flexibility, and scope for continuous improvement for the development team. Sprints enable teams to deliver high-quality work faster and adapt swiftly to evolving requirements.

8 strategies that can help optimize remote team structure

With the surge in remote work trends, businesses are increasingly reevaluating their remote team structure to ensure optimal performance and productivity in virtual environments. While remote work offers flexibility and convenience, it also presents unique challenges that require thoughtful planning and adaptation. To thrive in this new era of work, organizations must prioritize optimizing their team structures for remote success. Here are eight strategies to achieve just that.

How product leads leverage the sprint cycle to meet client deadlines

Deadlines are much like taxes — inevitable, stressful, and often dreaded. You may be all too familiar with the feeling of scrambling to meet client deadlines, working long hours, and drinking one too many cups of coffee. But missed deadlines can damage your agency’s reputation, affect future business, and ultimately impact your bottom line. Yet, despite the high stakes, it’s common for project teams to struggle with keeping track of tasks, managing priorities, and meeting deadlines.

Finding your fit: how to get started with hybrid agile

Agile methodologies — techniques and practices that prioritize collaboration and flexibility — have long been a reliable fixture on most product teams who want to deliver value while still having the flexibility to adapt to changes. But as technological advancements, regulatory shifts, distributed teamwork, and rising customer expectations make projects increasingly complex, even Agile methodologies can feel too rigid and one-size-fits-all.