A recent Exoprise customer survey found that 60-70% of application problems occur within the enterprise environment or home network/ISP. So, if you need to resolve Teams call quality problems, it's best to investigate your network before you try and finger point to Microsoft. In today's article, we see how this applies to Exoprise when team members work from home or in a hybrid work setting. Last Friday, at about 10:00 am EST, I jumped on an impromptu video call with one of my sales colleagues to discuss an ongoing marketing project. Although I am based in the Northern Virginia area, my comrade (as they say in British English!) is from Boston.
Exoprise customers are already enjoying the full benefits of 24*7 active monitoring for their enterprise applications. Don't believe us? Take a look at one of our case studies. While synthetic monitoring (aka Active Monitoring) is great for proactively detecting SaaS, network, and Internet outages, the IT world has now switched to Digital Experience Monitoring (DEM) solutions. Thanks to Covid, that took the world by storm.
We are all moving towards a digital workplace - or a hybrid work scenario. Whatever be the case, you can expect end-users to call and complain about a poor WiFi experience. That's because network monitoring needs to be done from their standpoint, not from the enterprise end. And without the correct WiFi observability data, it's challenging to narrow down the root cause of the problem affecting remote employees. And those problems - poor WiFi performance leading to poor digital experience - can be pervasive and persistent.
Roughly 47.4 million people quit their jobs and left the workforce last year in search of better ones, leading to what we now call the Great Resignation. Then, as the economy re-opened and companies intensified hiring efforts, millions of people switched careers, searching for better working conditions and higher salaries. Experts say the trend will continue as the Gen Z population reshapes the labor market.
Crowdsourcing is becoming an essential part of many enterprises, from big companies to startups. This is because it is an incredible way of creating an ecosystem to facilitate different processes within a business. Leveraging the Exoprise platform, companies can benchmark their slow proxies, detect, and fix slow network experiences. Crowdsourcing entails getting information, goods, or services from disparate people worldwide. Often, crowdsourcing is made possible through the magic of cloud-based applications and platforms because of the way the Internet connects people and organizations. Exoprise specializes in crowdsourced monitoring of cloud and SaaS services. We call it crowd-powered.
