Teams | Collaboration | Customer Service | Project Management

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8 features to roll out the EU Working Time Directive seamlessly

Behind every successful and profitable company is a clear understanding of how and where their time is being spent. It’s safe to say time is the heartbeat of what you do, and what we do at Teamwork.com. In 2019, the European Union (EU) introduced a directive requiring all employers within EU member states to implement time tracking systems for their employees. While full implementation of the directive is up to individual member states, we can definitely get on board with mandated time tracking!

Scheduled Downtime: Use Data-Driven Breaks to Beat Burnout & Boost Productivity

Is burnout killing your team's productivity? Discover how scheduled downtime, powered by Insightful's time clock software app and data-driven insights, can prevent burnout, enhance focus, and supercharge your team's efficiency. Start optimizing breaks now for a more energized and productive workforce!

The Ultimate HR Service Delivery Handbook

In the realm of human resources, HR service delivery determines how effectively an organization can support its employees and meet their needs. This practice refers to the solutions, processes, and models a company uses to deliver services to employees, including onboarding, payroll, benefits enrollment, and document management. This handbook is designed to provide a comprehensive guide for HR professionals looking to optimize their service delivery processes.

12 time management tools and techniques that actually work

Whether it’s in your personal life or your professional sphere, you must master the art of efficient time management if you want to get things done. Fortunately, with the right combination of time management tools and techniques, you can organize your time, boost productivity, avoid missed deadlines, and become a time management ninja in no time. In this article, we’ll show you seven effective time management techniques and five powerful time management tools you can start using today.

Virtual Agent For Microsoft Teams: Add Teams to Your Service Desk

If you were looking for help desk software that integrates with Microsoft Teams, InvGate Service Desk was already your go-to option. However, our MS Teams integration has reached a whole new level of proficiency. Connecting Microsoft Teams with InvGate Service Desk turns the messaging platform into a formal communication channel while centralizing interactions in the backend. This provides a double benefit: improving the agents' and end-users' experience and simplifying tracking and measuring all service desk interactions in one place.
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6 Workflow Optimization Tips For Streamlining Your Processes

Workflow optimization is a critical aspect of enhancing productivity and efficiency within any organization. Are you... Refining and improving workflow processes can enable businesses to achieve greater consistency, reduced costs, and enhanced overall performance. In this article, we will explore six actionable tips for streamlining your processes through effective workflow optimization.

How I do it in Miro: Product design with Dataiku's director of UX, Thibaut Dupré

Design workshops help UX teams foster a user-centric mindset as they align and iterate on a design that meets the needs of their users. These workshops require the ability to not only collaborate, but also visualize ideas in a way that can be consumed by development teams actually building the product. Yet not all design tools were created equal. Some tools promote collaboration but don’t allow wireframing, while others are excellent design tools but make it hard for teams to work together.

The EU Working Time Directive: Everything you need to know

In today’s fast-paced world, achieving a healthy work-life balance is more important than ever. When work consistently encroaches on personal time, it can take its toll on employees’ physical and mental health–not to mention its impact on business performance. A big part of achieving this balance is making sure people have enough time for leisure without having to work long hours.