Teams | Collaboration | Customer Service | Project Management

Synthetics

Synthetics and Service Watch Dashboards

May 12, 2023 By Exoprise In Exoprise
Combining Service Watch and CloudReady synthetics is easy to do and extremely powerful. Quickly pinpoint where the issues are occurring and skip the troubleshooting where the issues aren't which will speed up their resolution time, saving your organization money and time. Combining this information will also provide your app owners a quick and thorough view into how the user experience is going and how the application is performing in general. When issues do occur, they’ll have all the information available making it easy to prove the vendor is at fault and recover SLA credits
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Network Path Monitoring Pinpoints and Mitigates Connection Bottlenecks

Apr 4, 2023 By Jason Lieblich In Exoprise

An employee calls complaining about slow response time. Another one has similar trouble. No red lights are flashing on the Network Operations console, so the network is up and running. What is happening? Frankly, it could be just about anything: an overworked router, a runaway process on a laptop, a slow loading web page, or a bandwidth hog at home.

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Better Together: Combine Real User Monitoring with Synthetics

May 17, 2022 By Exoprise
Synthetic Transaction Monitoring (STM) and Real-User Monitoring (RUM) are two different approaches for monitoring end-user experiences with SaaS, Desktop, and networked applications. But in today's digital world, response time, availability, and work-from-anywhere initiatives are becoming closely aligned. Employees need the flexibility to collaborate from any location without disruption. Organizations must look towards a holistic monitoring strategy to make this feasible every day.
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Combine Synthetics and Real User Monitoring for a Complete End-User Digital Experience

May 7, 2021 By Exoprise In Exoprise
Real User Monitoring (RUM) is becoming increasingly popular during the pandemic as most employees start to work remotely from home. This type of passive monitoring approach captures the real end-user experience of accessing web applications. IT gathers SaaS application performance metric data and leverages those insights to quickly troubleshoot issues for remote workers. On the other hand, Synthetic monitoring emulates real users accessing cloud and infrastructure services like Microsoft 365. Businesses would benefit from a holistic monitoring strategy that includes both RUM and Synthetic tests to cater to the needs of a hybrid remote workforce.
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How to Ensure Superior End-User Digital Experience in the Age of Work from Anywhere

Apr 21, 2021 By Exoprise In Exoprise
Digital Experience Monitoring is becoming the norm as the pandemic forces employees to work remotely. Enterprises need to ensure a great end-user digital experience using techniques like Synthetics and Real User Monitoring (RUM). Let Microsoft 365 performance issues not hold you back to transition to a digital remote work future.
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Exoprise 2020 Year in Review

Jan 5, 2021 By Sidharth Kumar In Exoprise

2020 is behind us. But we are still reeling under its effects. The disruption at work due to Covid left companies to rethink their IT strategy and focus on digital experience monitoring for their vast remote workforce. However, in these unprecedented times, Exoprise successfully managed to deliver the best monitoring outcomes to its global customers.

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